We service systems. Dell's Hp's Ibm's all makes all models.
Sometimes we have to reload an os.
Always before a reload we check for a COA.
Also just about always the client doesn't have there disks.
So here is the rub.
If the computer's drive is dead, how do you tell which version of windows they are using.
I.E. sticker says Windows xp or vista or 7 but which version i.e. 32 or 64 bit?
Is ther a way to tell from the COA.
What we do is 50 50.
Try one, if it won't license try the other.
But there has to be a better way?
So what is it?
Thanks
Michael