Course 5078: Supporting Office Outlook and Mobile Clients in a Microsoft Exchange Server 2007 Environment, lab failure. RRS feed

  • Question

  • When using the lab for E-Learning Course 5078 the course directed me to restart the exchange server. Once restarted the exchange server reported that it was no longer plugged into the network. This failure made it impossible to complete the lab and confirm what setting were made. Is there anything that I can do in the environment to get it to reinitialize the network connection or is this just a bug in the lab?
    Wednesday, May 5, 2010 7:03 PM

All replies

  • ·         Dear Stoat,

    Can you please send your issue details at learnmgr@microsoft.com with the following detail’s?

    -First Name

    -Last Name

    -Live ID you used to login to E-Learning

    -16 Digit Hex PUID

    16 Digit Hex PUID –


    · Go to the following site:  https://account.live.com/SummaryPage.aspx

    · Sign-in to Windows Live.

    · Click on Account Summary (in the left nav)

    · Click on Registered Information (Above Password Reset Information)

    · This will open up to your profile data. 

    · Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digit HexPUID]

    · Copy that 16 digit number paste it into this email.


    -Course Name and Number you are referring to.

    -URL where error/issue encountered.

    -Screenshot of the error if you can get.

    -Detailed description of the problem.

    -Phone number we can reach you at.

    -Country you are located in.

    Best Regards,

    Sujith Gopal,
    Microsoft Learning Support Team.

    Thursday, May 6, 2010 7:40 AM