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adding pc to livecare RRS feed

  • Question

  • How do I add the remaining 2 computers for protection after purchasing the product at the time of trial date runs out.  I have done this.  Need info how to add 2 others. ASAP. Thanks.
    Saturday, November 29, 2008 10:40 AM

Answers

  • Hello frogministries, the easy way is to install the trial on each computer - http://onecare.live.com/ then activate each one. To activate open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password used to purchase One Care. Your subscription status will be recognized and One Care will activate.

     

    Saturday, November 29, 2008 3:54 PM
    Moderator

All replies

  • Hello frogministries, the easy way is to install the trial on each computer - http://onecare.live.com/ then activate each one. To activate open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password used to purchase One Care. Your subscription status will be recognized and One Care will activate.

     

    Saturday, November 29, 2008 3:54 PM
    Moderator
  • What if OneCare Live does not recognize my existing subscription?

    Saturday, November 29, 2008 9:42 PM
  •  Shane Curtis wrote:

    What if OneCare Live does not recognize my existing subscription?

    If you have an active subscription, which is what was created when you activated on the first computer, you need to use the same LiveID on the subsequent activations. If you are arriving at a screen to purchase or provide a token, you are likely not using the same LiveID as the subscription ID.

     

    On the first PC, open OneCare and click Help and then About to see your Subscription ID. That is the LiveID to sign in with.

     

    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.

     

    If the activation dialog already contains a LiveID from a prior attempt or one used in trial mode, but this is not the one you need to activate with to associate it with your subscription, see this post for how to reset this - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2776450&SiteID=2

    For more information see Instant Help - http://help.live.com/help.aspx?project=onecarev2&mkt=en-us&querytype=topic&query=OneCare_PROC_FindLiveIDHelp.htm

     

    -steve

    Sunday, November 30, 2008 7:19 PM
    Moderator
  • Thanks for the help.
    Sunday, March 22, 2009 1:34 AM