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  • Question

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-68KT6-X926B-FR7VM
    Windows Product Key Hash: QFKJ6KHh1yFlkxbGPkIoXhKdMVA=
    Windows Product ID: 89580-449-3333943-71471
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    ID: {24AFF1BE-958F-43EF-A4C4-2CDCB5E75DE5}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.longhorn.080101-1935
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office FrontPage 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{24AFF1BE-958F-43EF-A4C4-2CDCB5E75DE5}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FR7VM</PKey><PID>89580-449-3333943-71471</PID><PIDType>5</PIDType><SID>S-1-5-21-523196921-2070427714-3013735836</SID><SYSTEM><Manufacturer>P4M80P</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS/><HWID>1E313507018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57348</Pid><PidType>14</PidType></Product><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079-640-0000106-55295</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="17" Version="11" Result="100"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.17128
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89580-00142-449-333394-00-1033-6001.0000-0182010
    Installation ID: 009670428885607470492211007044879565914680546775352023
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: FR7VM
    License Status: Unlicensed

    HWID Data-->
    HWID Hash Current: NgAAAAIABAABAAEAAQABAAAAAgABAAEAJJQAALYcvCAirQpLoNVswFyBWDPy9Jb0DKOsVpDo

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   P4M80P  AWRDACPI
      FACP   P4M80P  AWRDACPI

    I was Givin This code by a Microsoft REP on the Phone it NEVER Worked

    Monday, January 18, 2010 10:19 PM

Answers

  • Hi Tools431,

     Please provide answers the questions I have asked.

      What happens when you attempt to Activate over the internet?  What happens when you Activate by Phone? (you told me what occured in the past, with the old key, but not what happens with the new key.) If you get any error, tell me the exact error message and what you were doing when you received the error. (please don't just say "it NEVER Worked" again, that tells me nothing).

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, January 27, 2010 10:39 PM
    Thursday, January 21, 2010 11:27 PM

All replies

  • Hello tools431,

      First, your Diagnostic Report indicates that your Vista is simply not Activated. What happens when you attempt to Activate over the internet?  What happens when you Activate by Phone? If you get any error, tell me the exact error message and what you were doing when you received the error.

     Second, I don't understand what you mean by the 'code' was give to you by Microsoft Rep. What code? What rep (activation rep?)

    Thank you,
    Darin MS
    Tuesday, January 19, 2010 1:13 AM
  • Darin MS
    I Builit This machine 3 yrs ago Installed Vista Ultimate new inatall (builders copy )form Micro Center
    Worked fine . Service pk one installed Crashed system played around 3months nothin, copied backup from D drive 2 yrs later starts fine 3 days activaiion rejected product key 8 attempts 3 more by phone then they transfered me to a live person , I almost understood .an hour later she got me a "NEW PRODUCT KEY"(code) THAT Never Worked!!
    Also I Loaded a Copy of HOME Premium On my work Computer Worked Great until I Put SP2 on it then it is also TRASH
    $600.00 of softwaers are they trying to make me "BUY 7"now???
    If you can help Thanks
    Tools431
    Wednesday, January 20, 2010 9:51 PM
  • Hi Tools431,

     Please provide answers the questions I have asked.

      What happens when you attempt to Activate over the internet?  What happens when you Activate by Phone? (you told me what occured in the past, with the old key, but not what happens with the new key.) If you get any error, tell me the exact error message and what you were doing when you received the error. (please don't just say "it NEVER Worked" again, that tells me nothing).

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, January 27, 2010 10:39 PM
    Thursday, January 21, 2010 11:27 PM