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Cannot Connect to Microsoft Download Sites: download.microsoft.com , http://go.microsoft.com/ , and more. RRS feed

  • Question

  • I know there are tons of these treads but I feel making one will suit me better, because most are not directly the same.

     

    First off, Yes I have tried in safe mode, Nothing. Oh and please don't give me a site that is connected to download.microsoft.com and ask me to download something from there. Because Ive seen this on many threads, when obviously I cant connect.

     

    Here is what I get when I ping microsoft.com or go.microsoft.com:

    "C:\Documents and Settings\Daniel>ping microsoft.com

    Pinging microsoft.com [207.46.232.182] with 32 bytes of data:

    Request timed out.

    Request timed out.

    Request timed out.

    Request timed out."

     

    But the odd thing is that I see this when pinging download.microsoft.com:

    "C:\Documents and Settings\Daniel>ping download.microsoft.com

    Pinging microsoft.com [127.0.0.1] with 32 bytes of data:

    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

     

    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

     

    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128"

     

    My only guess is that its something wrong in my settings because its going to 127.0.01, but fixing this is not going to fix the problem.

     

    The main reason I need to do this is to download DirectX, which is needed for something important of mine. I am willing to try anything to fix this, and right now I need it fixed as soon as possible..

     

    Also, my computer specs for this:

    System: Microsoft Windows XP

    Home Edition

    Version 2002

    Service Pack 3

     

    Last But not least:

    Genuine Microsoft Software Diagnostic Results

    Passed Active scripting allowed
    Passed Display images enabled
    Passed Computer time and date correct
    Passed Cookies enabled
    Passed ActiveX enabled
    Failed Windows validation ActiveX loaded
    Failed Office validation ActiveX loaded
    Failed Validation Self-help ActiveX loaded

    Friday, January 28, 2011 3:00 PM

All replies

  • You have malware on your PC and there's no way to tell which or how
    much given the situation.
     
    First to check would be your hosts file in
    c:\windows\system32\drivers\etc.
     
    Delete any lines with microsoft on them. (or basically anything except
    loopback, as you probably don't need them.  make sure and copy the
    file before you modify it as a backup.)
     
    go to one of the online virus scanning sites and do a scan...
     
     

    Bob Comer - Microsoft MVP Virtual Machine
    Friday, January 28, 2011 4:10 PM
  • You have malware on your PC and there's no way to tell which or how
    much given the situation.
     
    First to check would be your hosts file in
    c:\windows\system32\drivers\etc.
     
    Delete any lines with microsoft on them. (or basically anything except
    loopback, as you probably don't need them.  make sure and copy the
    file before you modify it as a backup.)
     
    go to one of the online virus scanning sites and do a scan...
     
     

    Bob Comer - Microsoft MVP Virtual Machine

    Only things found in that folder are:

    hosts, protocol, services[black text], and networks, Imhosts[blue text]

     

    I think this is a bad sign.

    I downloaded AVG and started the installation, only to get a connection error.

    "Connection Failed, the application requires internet connectivity - If you are using a proxy server, please state the settings below:"

     

    This makes no sense obviously, because I do have connection. This only confuses me more.

    • Edited by Airplanes Friday, January 28, 2011 7:09 PM
    Friday, January 28, 2011 6:57 PM
  • >hosts, protocol, services[black text], and networks, Imhosts[blue text]
     
    hosts is the proper file to edit.
     
    >Trusted scan site?
     
    I don't have any sites to suggest, all the biggies have them I think,
    eset, kaspersky, mcafee, ...
     
     

    Bob Comer - Microsoft MVP Virtual Machine
    Friday, January 28, 2011 7:08 PM
  • >hosts, protocol, services[black text], and networks, Imhosts[blue text]
     
    hosts is the proper file to edit.
     
    >Trusted scan site?
     
    I don't have any sites to suggest, all the biggies have them I think,
    eset, kaspersky, mcafee, ...
     
     

    Bob Comer - Microsoft MVP Virtual Machine

    Still nothing.

    And I cannot install AVG at all. Eset.com is not working. 

    Friday, January 28, 2011 8:40 PM
  • It's bad then, you should probably take it to someone that can remove
    the viruses/malware, or getting help in a forum more suited to virus
    removal, as this forum really doesn't deal with that kind of thing.
     
     
     
     

    Bob Comer - Microsoft MVP Virtual Machine
    Friday, January 28, 2011 8:59 PM