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WHS install problem RRS feed

  • Question

  • I installed WHS on a 4-5 year old Dell Optiplex. System is better than minimum requirements. I had installed after a couple of tries and it froze while updating and I wasn't able to get it to boot back up. I reinstalled, or tried a few times and it finally installed again. I applied Password and other information and went to update the install. Again it froze. I thought maybe the Bios was at fault and upgrade to the latest version via Ultimate Boot Disk and USB Drive. I then have tried 4-5 times to install and it always get to within 7 minutes of completion and freezes. Once down to 3 minutes. I have scoured the Bios settings and made sure to set to IDE from the SATA. I have Googled every search string I can think of and have tried same here too. I cannot find a solution. All suggestions are welcome and thanks in advance. In addition, I thought maybe since the MS disk I had was first release, I downloaded and burned the latest available from MSDN site and tried. Same results, so it's not the disk.
    Tuesday, December 29, 2009 11:19 PM

Answers

  • Update: I tried the link dell6568 provided and after many tries still could not get the install to work. It would come down to the finial few minutes or even get to where I would need to apply Admin Password and would hang. I went back to the latest download from MSDN and after 4-5 times I did get an install and was able to get password set. However it would freeze up soon afterwards.  I was able once to check the device manager and the only conflict was the on board audio. I disabled and tried then, still froze. I now have switched to safe mode since the install completed, I now have that option. No Conflict in the device manager so I tried to install the IDE driver from support.dell.com. It froze during the attempt to direct it to the location. During second attempt I was able to get the the folder containing the driver, but it was not recognised therefore "OK" wasn't an option to proceed. Dell's video driver list doesn't contain the driver that Device manager description calls for. Maybe that is my problem. Could it be it is not being recognized correctly by the OS? My list above shows the card to be 128MB nVidia so I'm gonna try installing that driver. 
    If that does not work, I will try the Belarc install,  now that I am able to at least get into the OS for a bit. This PC was in use and running XP flawlessly prior to the WHS install.   
    Thanks for you suggestions to this point!
    It might be interesting to you that I disabled floppy (as there is not one), disable on board audio, switched from AGP to Auto, and finally switched from 1MB option for video to 8MB in the BIOS. I did once at a time and rebooted. Still froze up. Then I started to try driver update. Moving on to the Video Driver attempt.
    Thanks again!
      

    Saturday, January 2, 2010 5:33 PM

All replies

  • it's unlikely the os but try downloading and burning the newest version:

    Windows Home Server Power Pack 3 Evaluation
    http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=e3694b69-93f6-4267-b881-55ce0648c784

    some more detail about your hardware may help so google belarc advisor and post the report
    dell
    Tuesday, December 29, 2009 11:30 PM
  • Processor,80532,3.0G,512, 800 Front Side Bus,Socket N
    1 U1325 Printed Wiring Assy,Planar, GX270,Desktop,Dell,TransformerSkydive Mini Tower
    1 5120P Cord,Power,125V,6Feet,SJT, Unshielded
    1 4N454 Keyboard,104 Key,US,NMB,LC,MG
    1 T0943 Kit,Mouse,USB,28,Optical Logitech
    1 T0103 DVD Plus RW,4.7,NEC,4X,DVD Plus R,01,V2
    1 D0828 Kit, Doc/Dsk, Software, DVD, CYB, 4.13
    1 G0170 Card,Graphics,128MB,NV34,Full Height,Optiplex
    1 R0190 Hard Drive,120G,I,8M,7.2K, SATA,Seagate-Alpine
    1 1Y379 Assembly, Cable, SATA, TSMT, 1.0
    1 P0253 Cable,Power,6P,AUX,SATA,TSMT
    1 R2527 Kit,Software,Overpack,WXPPSP1ACompact Diskette/W Documentation,English
    2 F0598 Dimm, 256, 333M, 32X64, 8K,184
    Processor,80532,3.0G,512, 800 Front Side Bus,Socket N 
    1 U1325 Printed Wiring Assy,Planar, GX270,Desktop,Dell,TransformerSkydive Mini Tower 
    1 5120P Cord,Power,125V,6Feet,SJT, Unshielded 
    1 4N454 Keyboard,104 Key,US,NMB,LC,MG 
    1 T0943 Kit,Mouse,USB,28,Optical Logitech 
    1 T0103 DVD Plus RW,4.7,NEC,4X,DVD Plus R,01,V2 
    1 D0828 Kit, Doc/Dsk, Software, DVD, CYB, 4.13 
    1 G0170 Card,Graphics,128MB,NV34,Full Height,Optiplex 
    1 R0190 Hard Drive,120G,I,8M,7.2K, SATA,Seagate-Alpine 
    1 1Y379 Assembly, Cable, SATA, TSMT, 1.0 
    1 P0253 Cable,Power,6P,AUX,SATA,TSMT 
    1 R2527 Kit,Software,Overpack,WXPPSP1ACompact Diskette/W Documentation,English 
    2 F0598 Dimm, 256, 333M, 32X64, 8K,184 
    
    Tuesday, December 29, 2009 11:45 PM
  • Processor,80532,3.0G,512, 800 Front Side Bus,Socket N
    1 U1325 Printed Wiring Assy,Planar, GX270,Desktop,Dell,TransformerSkydive Mini Tower
    1 5120P Cord,Power,125V,6Feet,SJT, Unshielded
    1 4N454 Keyboard,104 Key,US,NMB,LC,MG
    1 T0943 Kit,Mouse,USB,28,Optical Logitech
    1 T0103 DVD Plus RW,4.7,NEC,4X,DVD Plus R,01,V2
    1 D0828 Kit, Doc/Dsk, Software, DVD, CYB, 4.13
    1 G0170 Card,Graphics,128MB,NV34,Full Height,Optiplex
    1 R0190 Hard Drive,120G,I,8M,7.2K, SATA,Seagate-Alpine
    1 1Y379 Assembly, Cable, SATA, TSMT, 1.0
    1 P0253 Cable,Power,6P,AUX,SATA,TSMT
    1 R2527 Kit,Software,Overpack,WXPPSP1ACompact Diskette/W Documentation,English
    2 F0598 Dimm, 256, 333M, 32X64, 8K,184
    Processor,80532,3.0G,512, 800 Front Side Bus,Socket N 
    
    1 U1325 Printed Wiring Assy,Planar, GX270,Desktop,Dell,TransformerSkydive Mini Tower 
    
    1 5120P Cord,Power,125V,6Feet,SJT, Unshielded 
    
    1 4N454 Keyboard,104 Key,US,NMB,LC,MG 
    
    1 T0943 Kit,Mouse,USB,28,Optical Logitech 
    
    1 T0103 DVD Plus RW,4.7,NEC,4X,DVD Plus R,01,V2 
    
    1 D0828 Kit, Doc/Dsk, Software, DVD, CYB, 4.13 
    
    1 G0170 Card,Graphics,128MB,NV34,Full Height,Optiplex 
    
    1 R0190 Hard Drive,120G,I,8M,7.2K, SATA,Seagate-Alpine 
    
    1 1Y379 Assembly, Cable, SATA, TSMT, 1.0 
    
    1 P0253 Cable,Power,6P,AUX,SATA,TSMT 
    
    1 R2527 Kit,Software,Overpack,WXPPSP1ACompact Diskette/W Documentation,English 
    
    2 F0598 Dimm, 256, 333M, 32X64, 8K,184 
    
    

    That does not look like it's from belarc and is not that helpful......
    dell
    Wednesday, December 30, 2009 12:39 AM
  • No sir, it is the Dell configuration from the original build. I didn't know I could obtain a Belarc report without an OS installed.
    Wednesday, December 30, 2009 12:55 AM
  • No sir, it is the Dell configuration from the original build. I didn't know I could obtain a Belarc report without an OS installed.

    Install xp or ws08 trial  or windows vista/7 and run belarc?

    just for the fun of it since you seem to be on another computer maybe install the drive in your other pc and install whs and you may need an external drive kit if its a laptop.....

    dell
    Thursday, December 31, 2009 6:20 AM
  • Update: I tried the link dell6568 provided and after many tries still could not get the install to work. It would come down to the finial few minutes or even get to where I would need to apply Admin Password and would hang. I went back to the latest download from MSDN and after 4-5 times I did get an install and was able to get password set. However it would freeze up soon afterwards.  I was able once to check the device manager and the only conflict was the on board audio. I disabled and tried then, still froze. I now have switched to safe mode since the install completed, I now have that option. No Conflict in the device manager so I tried to install the IDE driver from support.dell.com. It froze during the attempt to direct it to the location. During second attempt I was able to get the the folder containing the driver, but it was not recognised therefore "OK" wasn't an option to proceed. Dell's video driver list doesn't contain the driver that Device manager description calls for. Maybe that is my problem. Could it be it is not being recognized correctly by the OS? My list above shows the card to be 128MB nVidia so I'm gonna try installing that driver. 
    If that does not work, I will try the Belarc install,  now that I am able to at least get into the OS for a bit. This PC was in use and running XP flawlessly prior to the WHS install.   
    Thanks for you suggestions to this point!
    It might be interesting to you that I disabled floppy (as there is not one), disable on board audio, switched from AGP to Auto, and finally switched from 1MB option for video to 8MB in the BIOS. I did once at a time and rebooted. Still froze up. Then I started to try driver update. Moving on to the Video Driver attempt.
    Thanks again!
      

    Saturday, January 2, 2010 5:33 PM