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How many TIMES does Validation need validating? ONCE should be the ONLY answer. Why then on my UMPTEENTH validation, first ever failure do you call me a PIRATE., accussing me of a CRIME for S/W MS has validated on this computer since 2004!!! RRS feed

  • Question

  •  How many TIMES does Validation need validating? ONCE should be the ONLY answer.  Why then on my UMPTEENTH validation, first ever failure do you call me a PIRATE., accussing me of a CRIME  for S/W MS has validated on this computer since 2004!!!
    • Moved by JeniferA Tuesday, October 14, 2008 4:09 PM Validation question (Moved from Feedback and Comments to Windows XP Genuine Advantage Validation Issues (Windows XP))
    Monday, October 13, 2008 6:14 PM

Answers

  • assure`,

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum. Your post has been moved to the WGA forum from the Feed Back and Comments Section. Recently we have seen several posts from people who have become victims.  If you are a victim, I will provide information for you to file a piracy report. The WGA program forum is here to help protect you, our valued customer. It is important for people like you to report a piracy case who have become a victim to assist in stopping unscrupulous business practices. 

    Please follow the steps below as it could resolve your issue. If need be, provide us with additional information to determine the cause of this issue.

    Make sure you are logged on as an Administrator.

    Confirm you are using the most current version of Genuine Advantage by clicking Validate Windows on the website below:

    http://www.microsoft.com/genuine                             

    If the above steps do not resolve your issue, continue below.

    Please run the Microsoft Genuine Advantage Diagnostic Test (MGADT) so that I may analyze the results.

    By clicking the link below, you will download the MGADT.  Then click the Run button. Then click the Run button again. Then click the Continue button to perform the diagnostic. The Windows tab should show, click the Copy button to paste your report to the clipboard.  Then paste the report into a New Post on this Forum by adding a post in it and pressing Ctrl V (to paste the text). Clicking the OK button will clear the Diagnostic window. Here is the download link:

     http://go.microsoft.com/fwlink/?linkid=52012

    Please tell us about the Certificate of Authenticity (COA) for your copy of Windows XP.

    1. What edition/version of Windows XP is titled?

    ·         Home

    ·         Professional

    ·         Media Center

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. Please provide the customer scenario you are experiencing.

    5. DO NOT post the Product Key.

    Not sure what to look for, see this page to reference your COA:

    http://www.microsoft.com/resources/howtotell/product.aspx?pID=2abf99cd-a5e4-469c-802e-55ca8ec542d5&cID=ea710cad-37b0-4975-bcd6-abfee19961df&method=oem&displaylang=en

    NOTE: The data collected with the Microsoft Genuine Advantage Diagnostic Tool does NOT contain any information that can personally identify you. The information can be fully reviewed, by you, before being posted.

    Thank you for your participation here on the Windows Genuine Advantage (WGA) program forums. We look forward to working with you.

    Rick, MS

    • Marked as answer by RickImAPC Monday, October 20, 2008 2:36 PM
    Wednesday, October 15, 2008 3:44 AM

All replies

  • assure`,

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum. Your post has been moved to the WGA forum from the Feed Back and Comments Section. Recently we have seen several posts from people who have become victims.  If you are a victim, I will provide information for you to file a piracy report. The WGA program forum is here to help protect you, our valued customer. It is important for people like you to report a piracy case who have become a victim to assist in stopping unscrupulous business practices. 

    Please follow the steps below as it could resolve your issue. If need be, provide us with additional information to determine the cause of this issue.

    Make sure you are logged on as an Administrator.

    Confirm you are using the most current version of Genuine Advantage by clicking Validate Windows on the website below:

    http://www.microsoft.com/genuine                             

    If the above steps do not resolve your issue, continue below.

    Please run the Microsoft Genuine Advantage Diagnostic Test (MGADT) so that I may analyze the results.

    By clicking the link below, you will download the MGADT.  Then click the Run button. Then click the Run button again. Then click the Continue button to perform the diagnostic. The Windows tab should show, click the Copy button to paste your report to the clipboard.  Then paste the report into a New Post on this Forum by adding a post in it and pressing Ctrl V (to paste the text). Clicking the OK button will clear the Diagnostic window. Here is the download link:

     http://go.microsoft.com/fwlink/?linkid=52012

    Please tell us about the Certificate of Authenticity (COA) for your copy of Windows XP.

    1. What edition/version of Windows XP is titled?

    ·         Home

    ·         Professional

    ·         Media Center

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. Please provide the customer scenario you are experiencing.

    5. DO NOT post the Product Key.

    Not sure what to look for, see this page to reference your COA:

    http://www.microsoft.com/resources/howtotell/product.aspx?pID=2abf99cd-a5e4-469c-802e-55ca8ec542d5&cID=ea710cad-37b0-4975-bcd6-abfee19961df&method=oem&displaylang=en

    NOTE: The data collected with the Microsoft Genuine Advantage Diagnostic Tool does NOT contain any information that can personally identify you. The information can be fully reviewed, by you, before being posted.

    Thank you for your participation here on the Windows Genuine Advantage (WGA) program forums. We look forward to working with you.

    Rick, MS

    • Marked as answer by RickImAPC Monday, October 20, 2008 2:36 PM
    Wednesday, October 15, 2008 3:44 AM
  • don't worry - you can fix this, but first, I need your Windows Genuine Advantage Validation results.

    Download this utility, and run it. Then, post the results:

    http://go.microsoft.com/fwlink/?linkid=52012



    Friday, October 17, 2008 10:12 PM