Change call forwarding number of a user

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  hello,
  
  I have a problem with the call forwarding settings. Is it possible to change a call forwarding number of a user who is not in the office and has no internet?!
  
  So i.e. a user calls the helpdesk and wants to disable the call forwarding or change it to a different number.
  
  Is there a way to do this?!
  
  thanks
  Peter

  Tuesday, June 2, 2009 4:35 PM