Second time in 2020 that this company has screwed me over RRS feed

  • Question

  • It has happened again, I created an Microsoft account about a month ago to backup the accounts that are on the Authenticator app, so that if something happens with my phone, I can recover all of the accounts.

    Now, I didn't use the account for anything else, nothing at all, and for some reason it's locked!!

    And when I out in my phone number it gives me an error.

    For some reason, they want me to login before unlinking it from the app, what am I supposed to do now??

    • Moved by Dave PatrickMVP Friday, December 25, 2020 1:41 PM looking for forum
    Friday, December 25, 2020 3:57 AM


  • I'd try asking for help over here.

    microsoft-authenticator - Microsoft Q&A



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by KHURRAM RAHIM Sunday, December 27, 2020 4:16 PM
    • Marked as answer by Guido Franzke Monday, January 4, 2021 8:17 AM
    Friday, December 25, 2020 1:41 PM