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Error preventing install

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Hi I am receiving an error message that is preventing me from installing. I have ran the cleanup tool, and turned off the firewall. What now?

Tuesday, September 9, 2008 4:34 AM

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This thread may help you resolve the 0002 error - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=3249266&SiteID=2

Tuesday, September 9, 2008 4:54 AM

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What is the error message and number?

Tuesday, September 9, 2008 4:37 AM

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Error ID:0002-8007007B

Tuesday, September 9, 2008 4:43 AM
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This thread may help you resolve the 0002 error - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=3249266&SiteID=2

Tuesday, September 9, 2008 4:54 AM

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