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Updates, No Download or Installation Value, How is this possible?

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I respond to the Updates available notification; go to the Update web site and check for available updates to download. I have Automatic (Critical) Updates. The update site reveals several updates to be downloaded and installed, but the value for the updates equal zero, so in actualality there are no Updates. The real problem occurs when One Care repeatedly, informs me of updates that I cannot update. Please Advise! I dont know how to troublshoot this problem, for it is a Microsoft Office or Windows problems, unless you have an answer.

Monday, March 17, 2008 12:32 AM

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If there are updates listed as available, then these need to be selected and installed. It is possible that they have already been downloaded to your PC, but have failed on installation, hence the report that they are missing on your PC.

Since OneCare is at risk due to the problem, you can contact OneCare support -

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Or you can check the solutions via the Windows Update Solution Center - http://support.microsoft.com/ph/6527

-steve

Monday, March 17, 2008 12:55 PM

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