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Workflow email not working RRS feed

  • Question

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    I have CRM 4.0 running on Server 2003 and MS exchange. I tried to set up a workflow to email a user when a new opportunity is created and althought the workflow view show the workflow was executed successfully no email arrives.
    Thursday, December 4, 2008 8:10 PM

Answers

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    Open the created email. Does it say not submitted for delivery? If so, it would suggest that you need to install and configure the e-mai router or configure the e-mail options for the user initiating the workflow.
    Thursday, December 4, 2008 8:24 PM
    Moderator

All replies

  •  

    Open the created email. Does it say not submitted for delivery? If so, it would suggest that you need to install and configure the e-mai router or configure the e-mail options for the user initiating the workflow.
    Thursday, December 4, 2008 8:24 PM
    Moderator
  • Can you run the CRM email router as well as CRM for outlook.

    Thursday, December 4, 2008 8:36 PM