Microsoft dynamics CRM 2013 questions - answers appreciated RRS feed

  • Question

  • Hi,

    My first post so I really appreciate everyone's help. This may be basic yet I have searched for answers and not seen any.

    Yammer: It almost is 'assumed' that you integrate your CRM with yammer. Why? I thought CRM had its own social wall? Is it simply because yammer accounts can be held by those without CRM licenses?

    Who are the top training places/most reputable in the world (whether online or otherwise). I would like CRM training (I am the superuser rolling out a new system although would appreciate a great interactive training session. I learn more by doing then asking questions. So almost a CRM tutor would be great. I know what I want the system to do and theoretically it should be possible, I just need someone to direct me and say yes/no this is how etc.

    thank you

    Tuesday, April 22, 2014 3:08 AM

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