none
Window Validation issue RRS feed

  • Question

  • I am running Win 7 on a Mac and it validated when I bought it.  Now it keeps telling me my copy is not valid.  I would really like to fix this issue, can someone tell me how?

     

    Here is my diagnostics report

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85366
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7600.2.00010100.0.0.004
    ID: {E982E9C0-291C-4C69-869E-10A43EEC8A68}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E982E9C0-291C-4C69-869E-10A43EEC8A68}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85366</PID><PIDType>1</PIDType><SID>S-1-5-21-3600921225-1152388094-3738081193</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>MacBookPro6,2</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>   MBP61.88Z.0057.B0C.1007261552</Version><SMBIOSVersion major="2" minor="4"/><Date>20100726000000.000000+000</Date></BIOS><HWID>A2BA3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Enterprise edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00392-00170-918-500000-03-1033-7600.0000-2012010
    Installation ID: 016552068444304540806376350171535991453040160754177082
    Partial Product Key: HVTHH
    License Status: Notification
    Notification Reason: 0xC004F056.
    Remaining Windows rearm count: 3
    Trusted time: 11/24/2010 9:58:43 AM
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:20:2010 14:51
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAABAAAAAwABAAEAeqj8kAwSYqoCLbL/UgZ2YRzcdiV2JFxd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            APPLE         Apple00
      FACP            APPLE         Apple00
      HPET            APPLE         Apple00
      MCFG            APPLE         Apple00
      ASF!            APPLE         Apple00
      APIC            APPLE         Apple00
      SBST            APPLE         Apple00
      ECDT            APPLE         Apple00
      SSDT            APPLE         UsbNoRmh
      SSDT            APPLE         UsbNoRmh
      SSDT            APPLE         UsbNoRmh
      SSDT            APPLE         UsbNoRmh


    Wednesday, November 24, 2010 3:04 PM

Answers

  • Just to summarize the issue.

     

    You are using a KMS Client Licensed Product Key.  This type of key is used by Large Organizations. They Buy a large number of Licenses and install them into a KMS server inside their own network.  They then install Windows using KMS Client licensed keys on all the PCs within their network.  The KMS Clients contact the KMS Server and Activate using one of the available Licenses in the Server.

    -If your copy of Windows came from the organization you belong to, please contact the IT Department to assist you in configuring your Client to connect to the Organization's KMS Server.

    -If you were sold this KMS software as a individual consumer, please return the software for a full refund.

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, November 24, 2010 11:31 PM
    Wednesday, November 24, 2010 11:31 PM

All replies

  • You have installed a volume licensed version of Win 7 that has to be activated by connecting to a License server every so often.  If it doesn't connect then it becomes invalid.

    If you belong to an organization that has a volume license then you need to contact your IT department for resolution.

    If this is a personal computer that has this product installed you are probably the victim of software piracy.  You need to then contact the seller of the Win 7 license you have and demand a full, unconditional refund for the pirated program.

    The key entered is a widely pirated version of Win 7 Enterprise.

    Wednesday, November 24, 2010 7:18 PM
  • The key isn't so much widely pirated as it is freely published. The KMS client key is not purchased, what happens is you use the published client key on the client and it has to speak to a host server on an infrequent but regular schedule or the client will become non-genuine. The host key is NOT free, nor is it published publicly, the host keys are distinct from one another and are purchased by companies and organizations. A given host key will be capable of activating up to a certain amount of clients.

    Either there is a communication issue beween this client and the host (based on the C533 error) or a possible KMS host exploit was attempted at some point. If you paid for a retail copy of windows seek a refund/recourse with the vendor or person who installed it. If you belong to an organization speak to your IT dept or system administrator.

    LVTravel is exactly right in what he said, I just wanted to clarify the origination of that key and that it is not blocked but yes, pirates have used that key with a KMS host exploit to spoof activation but that does not mean the key indicates a non-genuine install. I think I talked myself into a circle, hope that made sense.

    Wednesday, November 24, 2010 7:50 PM
  • Just to summarize the issue.

     

    You are using a KMS Client Licensed Product Key.  This type of key is used by Large Organizations. They Buy a large number of Licenses and install them into a KMS server inside their own network.  They then install Windows using KMS Client licensed keys on all the PCs within their network.  The KMS Clients contact the KMS Server and Activate using one of the available Licenses in the Server.

    -If your copy of Windows came from the organization you belong to, please contact the IT Department to assist you in configuring your Client to connect to the Organization's KMS Server.

    -If you were sold this KMS software as a individual consumer, please return the software for a full refund.

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, November 24, 2010 11:31 PM
    Wednesday, November 24, 2010 11:31 PM