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WGA assistance please

    Question

  • Had a virus on my computer this morning, I cleared it and rebooted and WGA said I was no longer genuine.

     


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-K2K2M-KDHC2-V73F3
    Windows Product Key Hash: K22sxFIiI9xFgETbr6ew/J93eu4=
    Windows Product ID: 89583-OEM-7213035-24323
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {77B0E80E-4A29-4156-BC10-F56BAE567FFF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: K:20111002115523578-M:20111002134732454-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{77B0E80E-4A29-4156-BC10-F56BAE567FFF}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-V73F3</PKey><PID>89583-OEM-7213035-24323</PID><PIDType>8</PIDType><SID>S-1-5-21-688999147-3285669138-3832192222</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0906   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100414000000.000000+000</Date></BIOS><HWID>E5303507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAQACAAAAAwABAAEA6GEWPEhi4ms4mBAzVPIS66ii8vTqRc7u4vmsViQ81sc=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   041410  APIC1753
      FACP   041410  FACP1753
      SRAT   AMD     FAM_F_10
      HPET   041410  OEMHPET
      MCFG   041410  OEMMCFG
      OEMB   041410  OEMB1753
      SSDT   A M I   POWERNOW

     

    Monday, October 3, 2011 3:01 AM

Answers

  • "WGA-Tex" wrote in message news:3af1cf52-f2f1-4ed2-80ae-c2ddc82e368c...

    Had a virus on my computer this morning, I cleared it and rebooted and WGA said I was no longer genuine.

     


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-K2K2M-KDHC2-V73F3
    Windows Product Key Hash: K22sxFIiI9xFgETbr6ew/J93eu4=
    Windows Product ID: 89583-OEM-7213035-24323
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {77B0E80E-4A29-4156-BC10-F56BAE567FFF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: K:20111002115523578-M:20111002134732454-

    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0906   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100414000000.000000+000</Date></BIOS

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

     

     

    Please see the advice in the Note to Avast users post here....


    http://social.microsoft.com/Forums/en-US/genuinevista/thread/E2F066B3-2517-41BC-8FAD-4C036F2F4AC8

    You should also scan your system using Malwarebytes Anti-Malware (www.malwarebytes.org - do NOT enable the resident scanner when you install it)
    Also note that your motherboard appears to have been replaced at some point – and your system is using an COA_SLP license, which may mean that your installation is non-valid.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 3, 2011 7:23 AM
    Moderator

All replies

  • "WGA-Tex" wrote in message news:3af1cf52-f2f1-4ed2-80ae-c2ddc82e368c...

    Had a virus on my computer this morning, I cleared it and rebooted and WGA said I was no longer genuine.

     


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-K2K2M-KDHC2-V73F3
    Windows Product Key Hash: K22sxFIiI9xFgETbr6ew/J93eu4=
    Windows Product ID: 89583-OEM-7213035-24323
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {77B0E80E-4A29-4156-BC10-F56BAE567FFF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: K:20111002115523578-M:20111002134732454-

    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0906   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100414000000.000000+000</Date></BIOS

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

     

     

    Please see the advice in the Note to Avast users post here....


    http://social.microsoft.com/Forums/en-US/genuinevista/thread/E2F066B3-2517-41BC-8FAD-4C036F2F4AC8

    You should also scan your system using Malwarebytes Anti-Malware (www.malwarebytes.org - do NOT enable the resident scanner when you install it)
    Also note that your motherboard appears to have been replaced at some point – and your system is using an COA_SLP license, which may mean that your installation is non-valid.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 3, 2011 7:23 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, October 7, 2011 7:31 PM