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How to use a new copy as a renewal? RRS feed

  • Question

  • It is time to renew and I keep getting the renew warnings, rather than renew on line I went to Best Buy and bought a new copy.  How do I install it as a renewal?

     

    Monday, November 17, 2008 11:23 PM

Answers

  • You don't install the new copy. Simply sign into http://billing.microsoft.com with your subscription LiveID (open OneCare and click Help/About... for the subscription ID) and select the option to renew with a PIN or retail key.

    How to Renew a Subscription to Windows Live OneCare

     

    Renewal takes effect on the date that your current subscription expires and that it can take up to 24 hours for the subscription status to be updated in OneCare if you are renewing within 30 days of expiration and 5 days if renewal was performed between 90 and 30 days before expiration.

     

    -steve

    Tuesday, November 18, 2008 12:51 AM
    Moderator