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Windows Vista Home Basic RRS feed

  • Question

  • received message saying our copy is illeagel. Will not accept the product code that came with this.. Bought this computer at Wall Mart 1 year ago: Compaq SR5703WM. Now what? Talked to HP and was told our warrenty had expired and they could not help.
    Wednesday, June 2, 2010 11:14 PM

Answers

  • In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the   Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!


    Carey Frisch
    Saturday, June 5, 2010 3:35 PM
    Moderator

All replies

  • In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the   Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!


    Carey Frisch
    Saturday, June 5, 2010 3:35 PM
    Moderator
  • No rely.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, June 9, 2010 6:09 PM