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Windows 7 Ultimate stopped being genuine (after using parallels desktop?) RRS feed

  • Question

  • Hello,

    last year I purchased a product key via an auction site - the user had and still has very good reviews. I installed Windows 7 on my iMac in February or March last year.

    The activation worked fine for about 8 months after which Windows started complaining that it is not genuine. On running activation I am now being told that the key I have is not a correct key.

    I am only using Windows 7 very infrequently about once a month when I find time to play games.

    At one point I tried out Parallels Desktop which mounted the Windows partition in a VM on the Mac operating system - might that have broken it?

    Should I get in touch with the seller, or maybe contact Parallels Desktop support? Or just get another key?

    Kind regards,

    Please let me know if any further information is needed.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85791
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {AA0F30B0-D6CD-4F82-9621-FD0E050E92DA}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.151019-1254
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AA0F30B0-D6CD-4F82-9621-FD0E050E92DA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85791</PID><PIDType>5</PIDType><SID>S-1-5-21-2584231284-635271246-2645425694</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>iMac14,2</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>IM142.88Z.0118.B12.1509081435</Version><SMBIOSVersion major="2" minor="4"/><Date>20150908000000.000000+000</Date></BIOS><HWID>45F90400018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-000000-00-1045-7601.0000-0582016
    Installation ID: 003116451114322382332074660212429693629432466643691843
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3MBMV
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 2
    Trusted time: 27/02/2016 09:00:06

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:24:2015 11:14
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAAAAgABAAEAAAACAAAAAwABAAEAHKJ2YMIbGKhiaF7CUDaOVdtPlHQGX8j2

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            APPLE         Apple00
      FACP            APPLE         Apple00
      HPET            APPLE         Apple00
      MCFG            APPLE         Apple00
      SBST            APPLE         Apple00
      ECDT            APPLE         Apple00
      SSDT            APPLE         SataAhci
      SSDT            APPLE         SataAhci
      SSDT            APPLE         SataAhci
      SSDT            APPLE         SataAhci
      SSDT            APPLE         SataAhci
      SSDT            APPLE         SataAhci
      SSDT            APPLE         SataAhci
      SSDT            APPLE         SataAhci
      DMAR            APPLE         HSW

    Saturday, February 27, 2016 7:09 AM

Answers

  • The installed Product Key for Windows is the Default Key - and can never be activated.

    You need to reformat and reinstall using genuine media and Key (or simply install a genuine Retail Key)


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, March 24, 2016 7:23 PM
    Moderator

All replies

  • Unfortunately, the Windows 7 Ultimate license is not genuine.  It appears to have been sold to many other unsuspecting folks.  Contact the seller and demand a refund. Do not purchase standalone product keys from anyone!

    Carey Frisch

    Saturday, February 27, 2016 9:44 PM
    Moderator
  • The installed Product Key for Windows is the Default Key - and can never be activated.

    You need to reformat and reinstall using genuine media and Key (or simply install a genuine Retail Key)


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, March 24, 2016 7:23 PM
    Moderator