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Error when deactivating a user

Question
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I have a client on Project Server 2010 with the February CU. When I attempt to deactivate a user using the Manage Users option I get the error message "The action you requested could not be completed for the following reasons: Unknown error". I can inactivate any user by editing the user and setting the Account Status option to Inactive. Has anyone else experienced this issue or knows what is causing it? Your help would be greatly appreciated.
Larry Christofaro, PMP, MCITP DigineerFriday, April 29, 2011 6:38 PM
Answers
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Hi Larry,
Have you updated any work or project by this(which have to deactivate) user, just try to log-in first with this user, after this again login with "domain\administrator" then do the deactivation. it will surly work.
Regards
Regards, Sujit - MSTC- Proposed as answer by Sujit Das Biswas Thursday, May 5, 2011 1:12 PM
- Marked as answer by Gary Chefetz, MCITP, MCT, MVP Friday, May 13, 2011 1:27 PM
Thursday, May 5, 2011 1:12 PM
All replies
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Hi Larry,
Is there anything logged in the ULS logs?
Alex Burton
www.epmsource.com | Twitter
Project Server TechCenter | Project Developer Center | Project Server Help | Project Product PageSaturday, April 30, 2011 10:47 AM -
Hi Larry,
in addition on what Alexander say, have you Windows Authentication mode set for user access? Is the username again valid in your AD? Have you synch enable with AD?
I hope this can helps you,
Best Regards,
PAolo O.
Tuesday, May 3, 2011 7:38 PM -
Hi Larry,
Have you updated any work or project by this(which have to deactivate) user, just try to log-in first with this user, after this again login with "domain\administrator" then do the deactivation. it will surly work.
Regards
Regards, Sujit - MSTC- Proposed as answer by Sujit Das Biswas Thursday, May 5, 2011 1:12 PM
- Marked as answer by Gary Chefetz, MCITP, MCT, MVP Friday, May 13, 2011 1:27 PM
Thursday, May 5, 2011 1:12 PM -
Thank you to all for your attention to this matter. Sorry for the delay in my response. Come to find out logging was turned off due to disk space, then I went on vacation, and...well, I'm now back to it. Sujit was correct that it was work related and I was able to correct the problem. One last thank you to all and have a great week.
Larry Christofaro
Larry Christofaro, PMP, MCITP DigineerFriday, May 13, 2011 4:08 PM