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Error when deactivating a user RRS feed

  • Question

  • I have a client on Project Server 2010 with the February CU.  When I attempt to deactivate a user using the Manage Users option I get the error message "The action you requested could not be completed for the following reasons:  Unknown error".  I can inactivate any user by editing the user and setting the Account Status option to Inactive.  Has anyone else experienced this issue or knows what is causing it?  Your help would be greatly appreciated.
    Larry Christofaro, PMP, MCITP Digineer
    Friday, April 29, 2011 6:38 PM

Answers

  • Hi Larry,

    Have you updated any work or project by this(which have to deactivate) user, just try to log-in first with this user, after this again login with "domain\administrator" then do the deactivation. it will surly work.

    Regards


    Regards, Sujit - MSTC
    Thursday, May 5, 2011 1:12 PM

All replies

  • Saturday, April 30, 2011 10:47 AM
  • Hi Larry,

    in addition on what Alexander say, have you Windows Authentication mode set for user access? Is the username again valid in your AD? Have you synch enable with AD?

    I hope this can helps you,

    Best Regards,

    PAolo O.

    Tuesday, May 3, 2011 7:38 PM
  • Hi Larry,

    Have you updated any work or project by this(which have to deactivate) user, just try to log-in first with this user, after this again login with "domain\administrator" then do the deactivation. it will surly work.

    Regards


    Regards, Sujit - MSTC
    Thursday, May 5, 2011 1:12 PM
  • Thank you to all for your attention to this matter.  Sorry for the delay in my response.  Come to find out logging was turned off due to disk space, then I went on vacation, and...well, I'm now back to it.  Sujit was correct that it was work related and I was able to correct the problem.  One last thank you to all and have a great week.

    Larry Christofaro


    Larry Christofaro, PMP, MCITP Digineer
    Friday, May 13, 2011 4:08 PM