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Windows XP Pro I.D Number RRS feed

  • Question

  • I have called the microsoft activate windows number to activate windows XP Pro and the number I had is or was registered to the repair shop I got my computer back from  . I was asked to hit change product key and now I don't have a I.D Number for my windows  What can I do about this ?
    Tuesday, March 23, 2010 5:33 PM

Answers

  • Hello Xenamare,

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the Copy button to copy report data to the Windows Clipboard, then right-click and paste the report into a response message in this thread.

    Step 2 is to look on the computer,  or with the materials you received with the computer, or the materials you received with your retail purchase of Windows, to see if you have a Certificate of Authenticty (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key that may be printed on the CoA.

    5.  Retail packages for Windows have their CoA on the outer boxtop.  The product key is not on the CoA.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, March 23, 2010 7:35 PM

All replies

  • Hello Xenamare,

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the Copy button to copy report data to the Windows Clipboard, then right-click and paste the report into a response message in this thread.

    Step 2 is to look on the computer,  or with the materials you received with the computer, or the materials you received with your retail purchase of Windows, to see if you have a Certificate of Authenticty (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key that may be printed on the CoA.

    5.  Retail packages for Windows have their CoA on the outer boxtop.  The product key is not on the CoA.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, March 23, 2010 7:35 PM
  • Hello Xenamare, Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the Copy button to copy report data to the Windows Clipboard, then right-click and paste the report into a response message in this thread. Step 2 is to look on the computer, or with the materials you received with the computer, or the materials you received with your retail purchase of Windows, to see if you have a Certificate of Authenticty (CoA). If you have one, tell us about the CoA. Tell us: 1. What edition of Windows XP is it for, Home, Pro, or Media Center? 2. Does it read "OEM Software" or "OEM Product" in black lettering? 3. Or, does it have the computer manufacturer's name in black lettering? 4. DO NOT post the Product Key that may be printed on the CoA. 5. Retail packages for Windows have their CoA on the outer boxtop. The product key is not on the CoA. Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx
    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, March 23, 2010 7:36 PM
  • Contact your PC's manufacturer if a COA with a product key is not attached, or if the product key is invalid.
    Tuesday, March 30, 2010 10:02 PM
  • No reply from original poster.

    Issue is assumed to be resolved.


    Darin MS
    Tuesday, March 30, 2010 11:50 PM