Answered by:
KB898461 Install Problem

Question
-
I get the failed message. It seems like everyone has ripped copies of Windows.
I have a legal XP Professional, I entered the key off the package.
Is there something wrong with my registration ?
Thanx for any help.
Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-THJK4-GC39F-C8VJR
Windows Product Key Hash: 6l6GKaoCtbc5ro2scSrEdGwAiEs=
Windows Product ID: 55276-010-0374851-22870
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {0972180E-9757-4717-947E-E2A293326AC5}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_7E90FEE8-169-80004005_B4D0AA8B-514-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]
File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.2180]
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.2853]
File Mismatch: C:\WINDOWS\system32\ntdll.dll[5.1.2600.2180]
File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.2180]
File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.2180]
File Mismatch: C:\WINDOWS\system32\advapi32.dll[5.1.2600.2180]
File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.2180]
File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070714]
File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070714]
File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070714]
File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.2180]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0972180E-9757-4717-947E-E2A293326AC5}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C8VJR</PKey><PID>55276-010-0374851-22870</PID><PIDType>5</PIDType><SID>S-1-5-21-823518204-1547161642-839522115</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2NPV-VM ACPI BIOS Revision 1103</Version><SMBIOSVersion major="2" minor="4"/><Date>20070906000000.000000+000</Date></BIOS><HWID>95FD3DCF0184C068</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>Friday, November 16, 2007 4:32 AM
Answers
-
Thank you Rand Man... Sorry about all the compliations but sometimes re-installing is the best way as well as fresh installs can fix problems which we don't know about. Take care and have a great weekend :-).
Stephen Holm, MS
Thursday, November 22, 2007 2:21 AM
All replies
-
Hello Spongebob
Please try to rerun the Diagnostic Tool again and hit the resolve button. More than likely you will may have to reformat your hard drive.
Stephen Holm, MS
Friday, November 16, 2007 10:08 PM -
Re-formated and re-installed fine ... thanxSaturday, November 17, 2007 5:39 PM
-
Thank you Rand Man... Sorry about all the compliations but sometimes re-installing is the best way as well as fresh installs can fix problems which we don't know about. Take care and have a great weekend :-).
Stephen Holm, MS
Thursday, November 22, 2007 2:21 AM