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KB898461 Install Problem RRS feed

  • Question



  • I get the failed message. It seems like everyone has ripped copies of Windows.
    I have a legal XP Professional, I entered the key off the package.
    Is there something wrong with my registration ?

    Thanx for any help.

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-THJK4-GC39F-C8VJR
    Windows Product Key Hash: 6l6GKaoCtbc5ro2scSrEdGwAiEs=
    Windows Product ID: 55276-010-0374851-22870
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {0972180E-9757-4717-947E-E2A293326AC5}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_7E90FEE8-169-80004005_B4D0AA8B-514-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.2853]
    File Mismatch: C:\WINDOWS\system32\ntdll.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.2180]
    File Mismatch: C:\WINDOWS\system32\advapi32.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.2180]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0972180E-9757-4717-947E-E2A293326AC5}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C8VJR</PKey><PID>55276-010-0374851-22870</PID><PIDType>5</PIDType><SID>S-1-5-21-823518204-1547161642-839522115</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2NPV-VM ACPI BIOS Revision 1103</Version><SMBIOSVersion major="2" minor="4"/><Date>20070906000000.000000+000</Date></BIOS><HWID>95FD3DCF0184C068</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 



    Friday, November 16, 2007 4:32 AM

Answers

  • Thank you Rand Man... Sorry about all the compliations but sometimes re-installing is the best way as well as fresh installs can fix problems which we don't know about. Take care and have a great weekend :-).

     

     

    Stephen Holm, MS

    Thursday, November 22, 2007 2:21 AM

All replies

  • Hello Spongebob

     

    Please try to rerun the Diagnostic Tool again and hit the resolve button. More than likely you will may have to reformat your hard drive.

     

    Stephen Holm, MS

    Friday, November 16, 2007 10:08 PM
  • Re-formated and re-installed fine ... thanx
    Saturday, November 17, 2007 5:39 PM
  • Thank you Rand Man... Sorry about all the compliations but sometimes re-installing is the best way as well as fresh installs can fix problems which we don't know about. Take care and have a great weekend :-).

     

     

    Stephen Holm, MS

    Thursday, November 22, 2007 2:21 AM