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Error 0xc004d401

    Question

  • I've been getting this Error  0xc004d401 for a little while now. After running malwarebytes, it says it didn't pick up anything malicious, and I ran MGADiagnostics to see if that would find anything, but it said everything was fine. However, I keep getting this error. Maybe you guys can help me figure it out.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {EFBE6F16-0321-4ECA-99D2-66E7E7E2F82D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_ldr.090723-0630
    TTS Error: K:20110720083348153-M:20110720081848215-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EFBE6F16-0321-4ECA-99D2-66E7E7E2F82D}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-431710530-1012396481-718818310</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.41</Version><SMBIOSVersion major="2" minor="6"/><Date>20091112000000.000000+000</Date></BIOS><HWID>D4323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEA6GHe+DbolhN6fyAWmMGKifL0Tomu8kqyrFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-MPC
      FACP            HPQOEM        SLIC-MPC
      HPET            HPQOEM        SLIC-MPC
      BOOT            HPQOEM        SLIC-MPC
      MCFG            HPQOEM        SLIC-MPC
      DMAR                          
      ASF!            HPQOEM        SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC
      SSDT            PmRef        CpuPm



    Wednesday, July 20, 2011 7:26 PM

Answers

  • "panda.of.doom" wrote in message news:3b86e62d-f884-4a3a-8bf6-9e1e891e330b...

    I've been getting this Error  0xc004d401 for a little while now. After running malwarebytes, it says it didn't pick up anything malicious, and I ran MGADiagnostics to see if that would find anything, but it said everything was fine. However, I keep getting this error. Maybe you guys can help me figure it out.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {EFBE6F16-0321-4ECA-99D2-66E7E7E2F82D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_ldr.090723-0630
    TTS Error: K:20110720083348153-M:20110720081848215-


    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401



    Please see the advice in the Note to Avast users post here....
     
    http://social.microsoft.com/Forums/en-US/genuinevista/thread/E2F066B3-2517-41BC-8FAD-4C036F2F4AC8
     
     
    You should also scan your system using the free Malwarebytes Anti-Malware (www.malwarebytes.org - do NOT enable the resident scanner when you install it)
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, July 20, 2011 7:51 PM
    Moderator

All replies

  • "panda.of.doom" wrote in message news:3b86e62d-f884-4a3a-8bf6-9e1e891e330b...

    I've been getting this Error  0xc004d401 for a little while now. After running malwarebytes, it says it didn't pick up anything malicious, and I ran MGADiagnostics to see if that would find anything, but it said everything was fine. However, I keep getting this error. Maybe you guys can help me figure it out.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {EFBE6F16-0321-4ECA-99D2-66E7E7E2F82D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_ldr.090723-0630
    TTS Error: K:20110720083348153-M:20110720081848215-


    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401



    Please see the advice in the Note to Avast users post here....
     
    http://social.microsoft.com/Forums/en-US/genuinevista/thread/E2F066B3-2517-41BC-8FAD-4C036F2F4AC8
     
     
    You should also scan your system using the free Malwarebytes Anti-Malware (www.malwarebytes.org - do NOT enable the resident scanner when you install it)
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, July 20, 2011 7:51 PM
    Moderator
  • So it might be Avast causing it? I'll try that.

     

    And I have Malwarebytes. I ran it this morning and it said it picked up nothing.

    Wednesday, July 20, 2011 8:12 PM