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Cannot activate cortana on my Lumia 635

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  • Hello folks, since some time I own a Nokia Lumia 635 with windows phone 8.1 update. Actually I try to set up the phone and I tried to use cortana. When entering the app it tells me not to know my language. The settings for German are made as requested. When I go to settings ->Apps and open cortana it is not running. Unfortunately I can not start the app. Tapping on the enable-sign has no effect. cortana is still disabled. Looking forward for your hints. Thanx in advance.

    Regards  Olav

    Saturday, January 24, 2015 3:31 PM

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