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Blocked VLK RRS feed

  • Question

  • Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 55274-640-8365391-23932
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {C58131D6-F676-4B3F-9742-8266B992981C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Publisher 2007 - 100 Genuine
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Archivos de programa\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C58131D6-F676-4B3F-9742-8266B992981C}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23932</PID><PIDType>1</PIDType><SID>S-1-5-21-299502267-838170752-725345543</SID><SYSTEM><Manufacturer>Packard Bell BV</Manufacturer><Model>IMEDIA 9212</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>Rio30105</Version><SMBIOSVersion major="2" minor="4"/><Date>20061107000000.000000+000</Date></BIOS><HWID>E7E63A5F01842066</HWID><UserLCID>0809</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora estándar romance(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57025</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2007</Name><Ver>12</Ver><Val>66840E603CC260</Val><Hash>NzE6V7RrljJ/u9cLFqqm/PCiTeg=</Hash><Pid>81613-304-6264316-62718</Pid><PidType>10</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/><App Id="19" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13E7B:GENUINE C&C INC|18867:Packard Bell B.V|18867:Packard Bell B.V
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    I have had my computer several years and never had this issue until today.  We have recently moved house and during the move I have lost the original CD (oops!) so don't have details of my product key etc.  My computer has been working perfectly well and the only thing which has changed since yesterday is we have just had the internet installed in the house where we are living (not sure if this makes a difference).  Everything else is exactly the same as before so I'm stumped.  Please help!

    Thank you.

    Wednesday, April 1, 2009 4:32 AM

Answers

  • Hello Brunette36,

    Right now, your Packard Bell computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    The particular Product Key you are using, which ends in 3R89F-D2KXW-VPK3J, is a widely pirated key, and it looks like it recently had a block put on it to try to curb its use, which probably explains why it was showing as Genuine up until recently.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Additionally, VL editions are Upgrade licenses ONLY, and therfore cannot be used as the primary or base license for a computer.

    Quite often this situation is the result of untrained computer repair personnel at shops using downloaded copies of XP Pro to repair computers that never came with XP Pro.  If you have ever taken your computer to a repair shop, or if a well-meaning friend ever helped you fix the computer, then this is the likely source of the problem.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Your Packard Bell computer did NOT come brand new from Packard Bell with this installation of XP Pro using the Volume Licensing Key.  If you look on the computer you will see a Certificate of Authenticity (CoA) that tells you what version and edition of Windows came with the computer.  If the CoA says that XP Pro came with the computer, then you may be able to use the Product Key Updater Utility http://go.microsoft.com/fwlink/?linkid=45668 to "genuine-ize" the XP Pro installation now on the computer.  It is much more likely that your PB computer came with XP Home or Media Center Edition, and if so, the Key Updater will not work.

    So if the CoA is NOT for XP Pro, the best course of action right now is to acquire a set of Recovery CDs from Packard Bell (or find the ones you lost :-)), then backup and offload your data for safekeeping, then use the Recovery CDs to cleanly install the right XP onto your computer.

    You also have a problem with Office Pro 2003.  See the snippet below:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Publisher 2007 - 100 Genuine
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1

    Your installation of Office 2003 Professional is also nongenuine as it was done with a blocked Volume Licensing Key.  The GOOD NEWS is that your installation of Publisher 2007 is showing as GENUINE :-)

    The Office situation is very similar to your Windows situation, in fact I might bet that both were installed at the same time by the same "shop" person.

    If you want or need Office on this computer, then please uninstall the nongenuine copy and purchase a genuine full retail copy from a trusted local or online store.

     


     

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

    Wednesday, April 1, 2009 4:06 PM

All replies

  • Hello Brunette36,

    Right now, your Packard Bell computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    The particular Product Key you are using, which ends in 3R89F-D2KXW-VPK3J, is a widely pirated key, and it looks like it recently had a block put on it to try to curb its use, which probably explains why it was showing as Genuine up until recently.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Additionally, VL editions are Upgrade licenses ONLY, and therfore cannot be used as the primary or base license for a computer.

    Quite often this situation is the result of untrained computer repair personnel at shops using downloaded copies of XP Pro to repair computers that never came with XP Pro.  If you have ever taken your computer to a repair shop, or if a well-meaning friend ever helped you fix the computer, then this is the likely source of the problem.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Your Packard Bell computer did NOT come brand new from Packard Bell with this installation of XP Pro using the Volume Licensing Key.  If you look on the computer you will see a Certificate of Authenticity (CoA) that tells you what version and edition of Windows came with the computer.  If the CoA says that XP Pro came with the computer, then you may be able to use the Product Key Updater Utility http://go.microsoft.com/fwlink/?linkid=45668 to "genuine-ize" the XP Pro installation now on the computer.  It is much more likely that your PB computer came with XP Home or Media Center Edition, and if so, the Key Updater will not work.

    So if the CoA is NOT for XP Pro, the best course of action right now is to acquire a set of Recovery CDs from Packard Bell (or find the ones you lost :-)), then backup and offload your data for safekeeping, then use the Recovery CDs to cleanly install the right XP onto your computer.

    You also have a problem with Office Pro 2003.  See the snippet below:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Publisher 2007 - 100 Genuine
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1

    Your installation of Office 2003 Professional is also nongenuine as it was done with a blocked Volume Licensing Key.  The GOOD NEWS is that your installation of Publisher 2007 is showing as GENUINE :-)

    The Office situation is very similar to your Windows situation, in fact I might bet that both were installed at the same time by the same "shop" person.

    If you want or need Office on this computer, then please uninstall the nongenuine copy and purchase a genuine full retail copy from a trusted local or online store.

     


     

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

    Wednesday, April 1, 2009 4:06 PM
  • Hi Dan

    thank you so much for the information.  My Packard Bell did originally have the Home Edition but I called in experts when my computer crashed (got the blue screen of death) and they installed XP Pro for me as they said it was a more stable platform.  I will follow your advice and try to re-genuinise my PC.

    Many thanks
    Wednesday, April 1, 2009 7:35 PM