Hello Brunette36,
Right now, your Packard Bell computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now blocked Volume Licensing Key (VLK) (Line 2). VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired. Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.
The particular Product Key you are using, which ends in 3R89F-D2KXW-VPK3J, is a widely pirated key, and it looks like it recently had a block put on it to try to curb its use, which probably explains why it was showing as Genuine up until recently.
As a rule, VL editions of XP should not be sold to individual consumers. Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers. Additionally, VL editions are Upgrade licenses ONLY, and therfore cannot be used as the primary or base license for a computer.
Quite often this situation is the result of untrained computer repair personnel at shops using downloaded copies of XP Pro to repair computers that never came with XP Pro. If you have ever taken your computer to a repair shop, or if a well-meaning friend ever helped you fix the computer, then this is the likely source of the problem.
This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.
Your Packard Bell computer did NOT come brand new from Packard Bell with this installation of XP Pro using the Volume Licensing Key. If you look on the computer you will see a Certificate of Authenticity (CoA) that tells you what version and edition of Windows came with the computer. If the CoA says that XP Pro came with the computer, then you may be able to use the Product Key Updater Utility http://go.microsoft.com/fwlink/?linkid=45668 to "genuine-ize" the XP Pro installation now on the computer. It is much more likely that your PB computer came with XP Home or Media Center Edition, and if so, the Key Updater will not work.
So if the CoA is NOT for XP Pro, the best course of action right now is to acquire a set of Recovery CDs from Packard Bell (or find the ones you lost :-)), then backup and offload your data for safekeeping, then use the Recovery CDs to cleanly install the right XP onto your computer.
You also have a problem with Office Pro 2003. See the snippet below:
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
Microsoft Office Publisher 2007 - 100 Genuine
OGA Version: Registered, 1.7.111.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1
Your installation of Office 2003 Professional is also nongenuine as it was done with a blocked Volume Licensing Key. The GOOD NEWS is that your installation of Publisher 2007 is showing as GENUINE :-)
The Office situation is very similar to your Windows situation, in fact I might bet that both were installed at the same time by the same "shop" person.
If you want or need Office on this computer, then please uninstall the nongenuine copy and purchase a genuine full retail copy from a trusted local or online store.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
