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Merging two accounts RRS feed

  • Question

  • Hi, I have 2 Microsoft accounts with two different email addresses. Can I merge the two of them?
    Monday, September 14, 2015 7:24 PM

All replies

  • You will need to decide which email address to keep when merging.  The same with other fields that may have different data between the two records.

    Jason Peterson

    Monday, September 14, 2015 8:29 PM
  • are you trying to two CRM Account records in Dynamics CRM?

    MayankP
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    Tuesday, September 15, 2015 3:53 PM
    Answerer
  • If you are talking about merging two account records in CRM, then sure you can do it. Make sure you select the master record when merging and select the checkbox in the bottom of the page to copy all data into master record so that you don't miss any data.

    Nemath

    Thursday, September 17, 2015 1:14 PM