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OGA started saying Office is not activated but Help/Activate says it is - using XP Pro and Office XP - been installed for years RRS feed

  • Question

  • I have been running XP Pro and Office XP on this computer for years.  All fully licensed and activated and regularly updated.  A couple of months ago Outlook started complaining that Office had not been activated so I tried to re-activate it but cannot as it reports that it has already been activated.  I can press the Remind Me Later button but how can I stop the message.
    • Moved by Darin Smith MS Thursday, November 12, 2009 7:14 PM Office issue goes to Office Forum (From:Windows XP Genuine Advantage Validation Issues (Windows XP))
    Thursday, November 12, 2009 8:13 AM

Answers

  • Hello MonocleMike,

    Occasionally posters will post here telling us that their longtime installations of Office XP, and less often Office 2003, suddenly begin to report that they are not genuine and that they cannot make up their minds if they are activated or not.

    Usually this is the result of a corrupted Office license file.

    Please run the MS FixIt in the Method 2 section of this MS KB article:  http://support.microsoft.com/kb/903275  That almost always fixes the problem.

    After running the FixIt, restart, open an Office program such as Word, and activate online if necessary.  Close Word and restart.  Then visit www.microsoft.com/genuine and click on the Validate Office button.  After validation, open Word and other Office programs to check to make sure you no longer see the nongenuine notices.

    Post back to let us know if it worked for you :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by MonocleMike Thursday, November 12, 2009 7:53 PM
    Thursday, November 12, 2009 4:42 PM

All replies

  • Hello MonocleMike,

    Occasionally posters will post here telling us that their longtime installations of Office XP, and less often Office 2003, suddenly begin to report that they are not genuine and that they cannot make up their minds if they are activated or not.

    Usually this is the result of a corrupted Office license file.

    Please run the MS FixIt in the Method 2 section of this MS KB article:  http://support.microsoft.com/kb/903275  That almost always fixes the problem.

    After running the FixIt, restart, open an Office program such as Word, and activate online if necessary.  Close Word and restart.  Then visit www.microsoft.com/genuine and click on the Validate Office button.  After validation, open Word and other Office programs to check to make sure you no longer see the nongenuine notices.

    Post back to let us know if it worked for you :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by MonocleMike Thursday, November 12, 2009 7:53 PM
    Thursday, November 12, 2009 4:42 PM
  • Thank you.  It appears to have worked I just hope it sticks!
    Thursday, November 12, 2009 7:54 PM