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Genuine Software, Office Not Genuine RRS feed

  • Question

  • Recently I have a not genuine warning for Office.  I did not install Office.  It was installed when I purchased the computer in 2006.  It was not a trial version because it lasted so long.  How can I have valid software but not office?  What can I do?
    Sunday, October 18, 2009 3:50 AM

Answers

  • No reply from original poster.

    Closing thread as Answered

    Darin MS
    • Marked as answer by Darin Smith MS Thursday, October 22, 2009 7:46 PM
    Thursday, October 22, 2009 7:46 PM

All replies

  • To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post. 

    Thank you!


    Carey Frisch
    Sunday, October 18, 2009 12:27 PM
  • No reply from original poster.

    Closing thread as Answered

    Darin MS
    • Marked as answer by Darin Smith MS Thursday, October 22, 2009 7:46 PM
    Thursday, October 22, 2009 7:46 PM