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Change Product Key Message (In Error): Win 7 RRS feed

  • Question

  • I get this message (in "Title") in Windows 7 64-bit, Control Panel, System, Activation, following the Product ID.  It developed after changing my Windows drive (c:) after cloning from a SATA 2 to a SATA 3 SSD.  Windows is shown as "Activated," & the program Speccy (also Belarc  Advisor) shows the exact activation code that came with my original purchase of Win 7 Ult (full retail, not upgrade).  This product key ID has never been used on another machine, although I've made significant change to the hardware since the retail ver. of Win 7 was 1st released & purchased (including mobos & switching from an Intel 1156 system to Sandy Bridge --1155)--but any such activation issues were previously corrected without this error message.  Obviously I cannot literally change the Product Key (as opposed to the PID--which was the original error message after the cloning) without entering a false key. 

    Is this any real issue I should be concerned about in terms of it potentially affecting OS performance???

    Thanks for any help anyone can offer.

    rlross52

    Thursday, May 3, 2012 8:25 PM

Answers

  • Cloning a conventional SATA hard drive to a SSD is not recommended.  Please review: Windows 7 and SSDs: Setup secrets and tune-up tweaks

    Carey Frisch

    Thursday, May 3, 2012 8:40 PM
    Moderator
  • "rlross52" wrote in message news:a9a20fcd-d317-40e4-8adc-56e04c3d5efd...

    Sorry for the delay here folks--got tied up with other matters & had some trouble finding the original post.

    The cloning WAS from a SATA2 SSD (OCZ Vertex 2 120GB) to a SATA3 SSD (Kingston HyperX 120GB).

    I can't find the original sticker: this is a DIY machine & I can't readily find the box.  If it helps, this was the 1st retail (non-upgrade--extra $100) version of Win 7 Ultimate with an invoice date of 10/23/2009.  I used the 64-bit disk.  There's never been an issue as to the product's authenticity.

    For reasons unknown, the original "Change" message was for the Product ID, not the Product Key.

    The MGA Diagnostic Tool reports as follows:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-*****-*****-WPJG7

    Windows Product Key Hash: J+7+dNtFdrZGCISQGlFQ2klglrI=

    Windows Product ID: 00426-292-1568233-85113

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {DA1E3058-8504-447B-B5E7-BD40968E25AD}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.120330-1504

                

    Thanks for any assistance, or advice, you can offer.

    rlross52

    There appear to be no problems in your report - the only 'odd' thing is that the Key is showing only the last five characters, rather than the usual last three blocks (I assume this was by manual editing?)
    Are you still getting a non-genuine notification of any kind?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by rlross52 Thursday, May 10, 2012 7:43 PM
    Thursday, May 10, 2012 7:01 AM
    Moderator

All replies

  • "rlross52" wrote in message news:3c52fdac-9b9e-4474-a8cd-861401cb6136...

    I get this message (in "Title") in Windows 7 64-bit, Control Panel, System, Activation, following the Product ID.  It developed after changing my Windows drive (c:) after cloning from a SATA 2 to a SATA 3 SSD.  Windows is shown as "Activated," & the program Speccy (also Belarc  Advisor) shows the exact activation code that came with my original purchase of Win 7 Ult (full retail, not upgrade).  This product key ID has never been used on another machine, although I've made significant change to the hardware since the retail ver. of Win 7 was 1st released & purchased (including mobos & switching from an Intel 1156 system to Sandy Bridge --1155)--but any such activation issues were previously corrected without this error message.  Obviously I cannot literally change the Product Key (as opposed to the PID--which was the original error message after the cloning) without entering a false key.

    Is this any real issue I should be concerned about in terms of it potentially affecting OS performance???

    Thanks for any help anyone can offer.

    rlross52

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, May 3, 2012 8:29 PM
    Moderator
  • Cloning a conventional SATA hard drive to a SSD is not recommended.  Please review: Windows 7 and SSDs: Setup secrets and tune-up tweaks

    Carey Frisch

    Thursday, May 3, 2012 8:40 PM
    Moderator
  • "Carey Frisch" wrote in message news:a06fbe1f-1a13-473c-b0aa-4cf964dc123f...
    Cloning a conventional SATA hard drive to a SSD is not recommended.  Please review: Windows 7 and SSDs: Setup secrets and tune-up tweaks

    Carey Frisch

    From the OP
    <quote>
    It developed after changing my Windows drive (c:) after cloning from a SATA 2 to a SATA 3 SSD.
    </quote>
    It appears that the change is in the interface, not the hardware.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, May 3, 2012 8:44 PM
    Moderator
  • I agree. It does sound like it might be a clone from one SSD to a new one.

    rlross52, could you provide more details?

    Thank you,


    Darin MS

    Thursday, May 3, 2012 9:39 PM
  • I think Carey's link is probably right.  I think the SATA 2 is probably an HDD.  Not many folks are upgrading one SSD to another due to the expense for the capacity gained or the speed gained.  Hopefully the OP will clarify because the phrase can read either way. 

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.


    Friday, May 4, 2012 1:03 AM
    Answerer
  • No reply from the Original Poster.

    I assume the link Carey provided resolved the issue.


    Darin MS

    Tuesday, May 8, 2012 8:37 PM
  • Sorry for the delay here folks--got tied up with other matters & had some trouble finding the original post.

    The cloning WAS from a SATA2 SSD (OCZ Vertex 2 120GB) to a SATA3 SSD (Kingston HyperX 120GB).

    I can't find the original sticker: this is a DIY machine & I can't readily find the box.  If it helps, this was the 1st retail (non-upgrade--extra $100) version of Win 7 Ultimate with an invoice date of 10/23/2009.  I used the 64-bit disk.  There's never been an issue as to the product's authenticity.

    For reasons unknown, the original "Change" message was for the Product ID, not the Product Key.

    The MGA Diagnostic Tool reports as follows:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-*****-*****-WPJG7

    Windows Product Key Hash: J+7+dNtFdrZGCISQGlFQ2klglrI=

    Windows Product ID: 00426-292-1568233-85113

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {DA1E3058-8504-447B-B5E7-BD40968E25AD}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.120330-1504

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Professional 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{DA1E3058-8504-447B-B5E7-BD40968E25AD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WPJG7</PKey><PID>00426-292-1568233-85113</PID><PIDType>5</PIDType><SID>S-1-5-21-1635605936-1435840301-465669172</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P67A-UD7-B3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion major="2" minor="4"/><Date>20111012000000.000000+000</Date></BIOS><HWID>D2923A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>162DB5A39B37F0C</Val><Hash>5WJDtCfCxKG3tZ3jGLDzBBFTEsI=</Hash><Pid>81605-902-0204886-65596</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00170-292-156823-00-1033-7601.0000-3312011

    Installation ID: 004106827614736202140115908612847210788164544682151133

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: WPJG7

    License Status: Licensed

    Remaining Windows rearm count: 4

    Trusted time: 5/9/2012 11:20:48 PM

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 4:24:2012 20:40

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: NAAAAAIAAwABAAEAAAADAAAAAQABAAEACrZkcYS/ejvC0voBwoZasORtYj0AefHwqDIucw==

    OEM Activation 1.0 Data-->N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

      ACPI Table Name         OEMID Value     OEMTableID Value

      APIC                           GBT                  GBTUACPI

      FACP                           GBT                  GBTUACPI

      HPET                           GBT                  GBTUACPI

      MCFG                          GBT                  GBTUACPI

      MSDM                         GBT                  GBTUACPI

      ASPT                           GBT                  PerfTune

      SSPT                           GBT                  SsptHead

      EUDS                          GBT                 

      MATS                          GBT                 

      TAMG                          GBT                  GBT   B0

      SSDT                          INTEL                PPM RCM

      MATS                          GBT                 

    Thanks for any assistance, or advice, you can offer.

    rlross52

    Thursday, May 10, 2012 4:17 AM
  • "rlross52" wrote in message news:a9a20fcd-d317-40e4-8adc-56e04c3d5efd...

    Sorry for the delay here folks--got tied up with other matters & had some trouble finding the original post.

    The cloning WAS from a SATA2 SSD (OCZ Vertex 2 120GB) to a SATA3 SSD (Kingston HyperX 120GB).

    I can't find the original sticker: this is a DIY machine & I can't readily find the box.  If it helps, this was the 1st retail (non-upgrade--extra $100) version of Win 7 Ultimate with an invoice date of 10/23/2009.  I used the 64-bit disk.  There's never been an issue as to the product's authenticity.

    For reasons unknown, the original "Change" message was for the Product ID, not the Product Key.

    The MGA Diagnostic Tool reports as follows:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-*****-*****-WPJG7

    Windows Product Key Hash: J+7+dNtFdrZGCISQGlFQ2klglrI=

    Windows Product ID: 00426-292-1568233-85113

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {DA1E3058-8504-447B-B5E7-BD40968E25AD}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.120330-1504

                

    Thanks for any assistance, or advice, you can offer.

    rlross52

    There appear to be no problems in your report - the only 'odd' thing is that the Key is showing only the last five characters, rather than the usual last three blocks (I assume this was by manual editing?)
    Are you still getting a non-genuine notification of any kind?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by rlross52 Thursday, May 10, 2012 7:43 PM
    Thursday, May 10, 2012 7:01 AM
    Moderator
  • Noel

    You're correct: I manually deleted the Product Key #s prior to the last block.

    Other than the message noted under "System" in Control Panel, the message "Windows is activated" is shown directly above the "Change" message,"  & there's no other indication that the OS is "non-genuine."

    Thanks for your help--at the least, I wanted to rule out any likely complications: which I believe you are indicating is the case.

    rlross52 

    Thursday, May 10, 2012 7:42 PM
  • Ah - that 'Change Product Key' link!

    That's present where an installation uses anything other than an OEM_SLP, - and it should appear even then, if self-activation of the OEM_SLP Key fails for any reason.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, May 11, 2012 5:53 AM
    Moderator