Answered by:
Validation error

Question
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Hi,
Hoping someone can help. After using OfficeXP for over 5 years I discovered that it was not a genuine copy. I purchased / updated to Office 2007. My problem is that the Validation warning logo remains on the task bar, and everytime I fire up Outlook I receive a warning that my version is not valid. I can run updates, which I did after installation, but that little pesky warning keeps popping up.
Does anyone have a solution please? Many thanks.Sunday, February 22, 2009 4:23 AM
Answers
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Hey Vanish,
Thank you for visiting the Windows Genuine Advantage (WGA) program forum. I understand the inconvenience you are currently experiencing. We have seen numerous issues from customers who were provided a Volume License Key (VLK) on their computer that has either been blocked by Microsoft or generated by a fake product key code generator. WGA currently provides checks for these types of product keys and prompts the user to notify them of this situation. More invalid product keys are being identified daily and WGA is constantly refreshing its database with these newly identified product keys and immediately blocks them.
Right now, your computer has a Volume License (VL) edition of Office Professional Plus 2007 identified. Below is an extract taken from the MGA Diagnostic results you provided to us:
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 1.7.105.35
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1
As a rule, VL editions should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP is Upgrade licenses ONLY and cannot be used as the original or base license for a new computer. Vanish if this is a corporate system please ask your systems administrator to logon to the eOpen site (https://eopen.microsoft.com/EN/default.asp) and confirm what your company’s assigned VLK. If this computer is not a corporate system please uninstall Office XP Professional with FrontPage. Next please restart your computer and try to Validate once again.
You have a couple options available. First you should have been given the option to "Get Genuine" when you failed OGA validation. Here you may purchase an OGA Kit from Microsoft and become genuine. Next you can take the software back where you made the original purchase and either request a genuine copy of Office or return your monies. Next I would recommend for you to file a piracy report by following the directions @ http://www.microsoft.com/piracy. Please locate "Reporting Piracy" in the upper left corner.
Take care,
Stephen
Stephen Holm- Marked as answer by Stephen Holm Tuesday, February 24, 2009 11:28 PM
Tuesday, February 24, 2009 11:28 PM
All replies
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Vanish222,
http://social.microsoft.com/Forums/en-US/genuineoffice/thread/8d640c5d-bb4b-4fcf-88d5-42355ed957ae
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxpMonday, February 23, 2009 9:10 PM -
Hello Vanish,
Please post back your MGA Results as Dan requested. This will help us analyze what your experiencing so we may formulate a resolution for your problem.
thank you,
Stephen
Stephen HolmMonday, February 23, 2009 9:40 PM -
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-97GK8-J9393-C6CJG
Windows Product Key Hash: /8xwU3ub2VyjE1DK5a/jolEfOyo=
Windows Product ID: 76487-OEM-2265695-42442
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {D92C8D9F-2F7E-46F4-BA91-9F8AE4C14C30}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.8.31.9
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: 108
Version: 1.7.105.35
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 1.7.105.35
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D92C8D9F-2F7E-46F4-BA91-9F8AE4C14C30}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C6CJG</PKey><PID>76487-OEM-2265695-42442</PID><PIDType>3</PIDType><SID>S-1-5-21-1614895754-1500820517-839522115</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20050518000000.000000+000</Date></BIOS><HWID>75D33DBF0184EA76</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen. Australia Standard Time(GMT+09:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>229CEA0BB910D86</Val><Hash>0w72VLmc1WuwDv+gRUftVwroC7I=</Hash><Pid>89409-707-4167584-65056</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: no
Marker string from BIOS: N/A
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/ATuesday, February 24, 2009 9:08 PM -
Hey Vanish,
Thank you for visiting the Windows Genuine Advantage (WGA) program forum. I understand the inconvenience you are currently experiencing. We have seen numerous issues from customers who were provided a Volume License Key (VLK) on their computer that has either been blocked by Microsoft or generated by a fake product key code generator. WGA currently provides checks for these types of product keys and prompts the user to notify them of this situation. More invalid product keys are being identified daily and WGA is constantly refreshing its database with these newly identified product keys and immediately blocks them.
Right now, your computer has a Volume License (VL) edition of Office Professional Plus 2007 identified. Below is an extract taken from the MGA Diagnostic results you provided to us:
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 1.7.105.35
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1
As a rule, VL editions should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP is Upgrade licenses ONLY and cannot be used as the original or base license for a new computer. Vanish if this is a corporate system please ask your systems administrator to logon to the eOpen site (https://eopen.microsoft.com/EN/default.asp) and confirm what your company’s assigned VLK. If this computer is not a corporate system please uninstall Office XP Professional with FrontPage. Next please restart your computer and try to Validate once again.
You have a couple options available. First you should have been given the option to "Get Genuine" when you failed OGA validation. Here you may purchase an OGA Kit from Microsoft and become genuine. Next you can take the software back where you made the original purchase and either request a genuine copy of Office or return your monies. Next I would recommend for you to file a piracy report by following the directions @ http://www.microsoft.com/piracy. Please locate "Reporting Piracy" in the upper left corner.
Take care,
Stephen
Stephen Holm- Marked as answer by Stephen Holm Tuesday, February 24, 2009 11:28 PM
Tuesday, February 24, 2009 11:28 PM