Vista activation error :0xc004D401 please help RRS feed

  • Question

  • hi i had to reformat my laptop yesterday due to windows not booting properly. after i fresh installed windows i get this error message pop up all the time:
    An unauthorized change was made to windows

    you will no longer receive notifications, including those about your license or activation. use the linnk below to find
    out how to fix your system.
    the security processor reported a system file mismatch

    ive read other threads and have none of those programs running as it is a fresh install. however spyware doctor may have been running when my pc got an error before i formatted.

    results from
    microsoft diagnostic tool are:
    Diagnostic Report (1.7.0062.0):
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004d401
    Cached Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    CSVLK Server: N/A
    ID: {7B59212A-B6A9-4C32-818E-21EF0F164EC3}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error: M:20071102233229121-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    Grace Flag: N/A, hr = 0xc004d401
    Commit: N/A, hr = 0xc004d401
    Reboot Flag: 0x0
    ThreatID(s): N/A, hr = 0xc004d401
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2968-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7B59212A-B6A9-4C32-818E-21EF0F164EC3}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3929639231-2143430547-400096913</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario F500 (RY574EA#ABU)       </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.03    </Version><SMBIOSVersion major="2" minor="4"/><Date>20061221000000.000000+000</Date></BIOS><HWID>09323507018400EC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    1 last thing, when i try to activate through command menu i got this error:

    script: c:\windows\system32\slmgr.vbs
    line: 291
    char: 5
    error: 0xC004D401
    code: C004D401
    source: (NULL)


    Saturday, November 3, 2007 12:38 AM


  • Hi Rik.uk,




    What's happening is called a Tamper State. There is a program that is incompatible with Vista and when that program does something that Vista doesn't allow, Vista goes into Tamper.


    The list of incompatible programs, that you read about, is only a list of programs Known to cause this type of issue, there may be others that we are not aware of.


    We currently do not have any tool to allow us to tell you specifically what program is causing the issue, but since it's a freash Vista install, it should be fairly easy for you to narrow down the offending program. Once you have isolated the program, uninstall it.


    (One point of note is that the system process, that detects a tamper, runs randomly, so it is unlikely that you will receive the Tamper notice right as you launch the bad program, but when you do receive the tamper notice, the program that is causing it, would still be running.)


    Thank you,
    Darin Smith
    WGA Forum Manage

    Friday, November 9, 2007 9:11 PM