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Onpremise CRM mixing CRM Organizations RRS feed

  • Question

  • I have problem that sometimes CRM 2013 On-Premise mixes Organiztions while using it. Let's say I am in Opportunities in production CRM and I navigate to Cases. Sometimes CRM brings me the view of Development CRM:s Cases which is another Organization in the same CRM server. In these cases there is Production CRM:s address in IE:s address bar but the organization name in CRM forms top left corner, under username, have changed to development organizations name.  And if I click some Case row to open it into form, it might open like new IE inside the originating IE, like it is in In IFrame. 

    That have happened in multiple entities and multiple users. I think these happens when I have worked both development and production Organization in same day. So how can this happen? Does IE get wrong organization Views and Forms from Cache? Any ideas how to get rid of that? It is IFD environment.

    Friday, April 8, 2016 10:34 AM

All replies

  • Hi,

    I have not seen anything like this, just to make sure, you have logged in to https://prod.org.com and when you select cases from the top menu you are moved to the dev org even though it's still https://prod.org.com in the url window? Is it just the name that changes or do you get data from the dev organization?

    Regards


    Rickard Norström Developer CRM-Konsulterna
    http://www.crmkonsulterna.se
    Swedish Dynamics CRM Forum: http://www.crmforum.se
    My Blog: http://rickardnorstrom.blogspot.se

    Monday, April 11, 2016 2:48 PM