Cannot Launch E-mail Router Configuration RRS feed

  • Question

  • Hi there,

    I recently changed the Administrator username for our Domain, and now the CRM Email Router Configuration Manager will not launch.

    I have rebooted the server and it makes no difference. The application starts, as I can see it in the Processes list in Task Manager, but the application does not show.

    If I stop the email router service, the application launches, but when I try to connect to the CRM, it asks for username and password but will not authenticate.

    I tried a repair install, which just changed the username the service ran under to LOCAL SYSTEM instead of the CRM user I created for the purpose.


    Thursday, November 1, 2012 1:09 AM


  • Thankyou Jason, I tried all of the above and it didn't work. I reinstalled the email router on another computer to solve the issue.
    Friday, January 4, 2013 1:41 AM

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