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windows xp genuine advantage validation issues RRS feed

Answers

  • Sandler,

     

    Can you please share with us what problems you are having surrounding validation? Have you received any error codes and/or messeging whatsoever that would help explain your problems so we may try and provide you with a resolution? Please run the MGA Diagnostic Tool and submit the results of your diagnostic test back here in the forum. 

     

    Please Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Thank you,

     

    Stephen Holm, MS

    Thursday, November 22, 2007 12:44 AM