GAL contacts not visibile on CX700 RRS feed

  • Question

  • I have a CX700 connected to OCS2007.

    The Communicator 2007 clients autonconfigure and display the GAL contacts automatically.

    The CX700 connects to the server, and can make and receive calls but does not display the GAL contacts.



    Thursday, August 28, 2008 8:45 AM

All replies

  • You have to login with a user that allready has a Contact list

    If you don't then you must install communicator and create a contact list for that user

    Or script WMI so that you automatically add contacts with a script

    There is no option to add contacts


    Thursday, August 28, 2008 9:28 AM
  • Hi Carol,

    If you mean that you can't search for other users (who aren't in your contacts list)...


    The Tanjay or CPE devices synchronize the GAL contacts via Exchange 2007 web services.

    It is very important that the autodiscover service is also working because this is how CPE finds the URLs for the web services.


    Do you have Exchange 2007 deployed at all?

    Is the autodiscover service and Exchange web service working properly?





    Tuesday, September 2, 2008 5:01 PM
  • GalContacts.db is not available on the OCS Phone devices.

    You need to have users added in contact list before you could see that user in your office communicator.

    R. Kinker
    MCSE 2003 (Messaging), MCTS - LCS 2005, MCTS - OCS 2007
    Tuesday, September 2, 2008 6:24 PM