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product key incorrect RRS feed

  • Question

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    i have a probelm with the product key of my laptop. i saw it already and i tried it not just once and its always the same answer, incorrect product key. and i was calling the costumer service but i wasnt able to connect. how can i solve this problem? i really need it urgent. thank you
    Tuesday, July 15, 2008 3:40 PM

Answers

  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Tuesday, July 15, 2008 3:42 PM
    Moderator