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Vista Ultimate 64bit MGADT Product key don't match COA. Last successful update 7.2.6001.788

Question
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HP Pavilion Notebook dv9200
Product key in the diagnostic tool does not match Certificate of Authentication Product key.
Cannot update and have problems printing and using outlook after last update on 11-14-2008.
Ran scannow sfc Error message: Windows Resource Protection found corrupt files but was unable to fix some of them. Details in CBS.LOG
"This copy of windows did not pass genuine validation." Attempted to change Product Key and received error code: 0x80070426 Description: The service has not been started.
Diagnostic Report (1.7.0110.1):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0x80070426
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-VFWRT-JGH7R-R933G
Windows Product Key Hash: gYrJFhcKVmHMbiVVuoEU7w/jsC0=
Windows Product ID: 89587-OEM-7332132-00015
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010100.0.0.001
ID: {274EA957-79A1-4B23-8F91-D2367F52FB36}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000009
Build lab: 6000.vista_gdr.071023-1545
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-709-645_77F760FE-153-80070002_7E90FEE8-203-80070002_B4D0AA8B-709-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_FA827CE6-153-8007007e_FA827CE6-180-8007007eBrowser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{274EA957-79A1-4B23-8F91-D2367F52FB36}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R933G</PKey><PID>89587-OEM-7332132-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-3586241620-3780667718-482317006</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv9000 (RD868AV#ABA) </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.14 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070109000000.000000+000</Date></BIOS><HWID>31303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>CB8D18CD06CD86</Val><Hash>yjisD3qCPFiTyxhLsQANlaYu+zg=</Hash><Pid>89388-707-8559233-65575</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software Licensing service is not running.HWID Data-->
HWID Hash Current: PgAAAAEABwABAAEAAQACAAAAAwABAAEAJJREfZTmFrugNIbz1kNozuIVSOR2EVpQ8vSqpYNdsBIST6xWKoU=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP 30BD
FACP INTEL CALISTGA
HPET HP 30BD
BOOT HP 30BD
MCFG HP 30BD
TCPA HP 30BB
APIC HP 30BD
SLIC HPQOEM SLIC-MPC
SSDT HP 30BD
SSDT HP 30BD
Tuesday, November 18, 2008 11:24 PM
Answers
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Greetings Tom,
In your Microsoft Genuine Advantage Diagnostic Tool (MGADT) report it shows the error code "Online Validation Code: 0x80070426". This means that the Software Licensing Service has stopped. Windows Vista uses this service to check itself and confirm it is Genuine. When the service is stopped, Windows Vista is unable to confirm its own Genuine status and may show Genuine or Non-Genuine. The fact that the Service has stopped is also, most likely, the cause of other issues you may be experiencing (such as not having access to the Control Panel).
Please try the first set of steps and if it does not resolve the issue, move on to the next set.
The first sets of steps are how to set the Software Licensing Service to start at each Windows Vista Start-up.
1. Click Start button and in the Start Search box type in: services.msc
2. Press the Enter key on your keyboard
3. The Services window should now open
4. Scroll down to Software Licensing, then right-click on it and select Properties
5. Under the General tab, click Stop button.
6. Set the Startup Type to Automatic, and then click Apply
7. Next, under Service Status, click Start button.
8. Last, restart your computer.
The second set of steps is the Manual steps to Force Start the Software Licensing Service. Once you type the net start slsvc command and hit Enter, if you receive any error, then, for some reason, Windows Vista is not processing the command correctly and the issue is larger than just a Software Licensing problem. In which case, I would suggest contacting Windows Vista support below: http://support.microsoft.com
If you have access to the Start button:
1) Click Start button
2) Type: cmd in the Start Search field
3) At the top the Start window, you will see cmd.exe
4) Right Click cmd.exe and select Run as Administrator
5) Type: net start slsvc
If you do not have access to the Start button:
1) Click the option that launches an Internet Browser
2) A Browser will open, type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right Click on the cmd.exe and select Run as Administrator
5) Type: net start slsvc
Thank you for visiting the Genuine Advantage forum.
Stephen Holm, MS
WGA Forum Manager
Stephen Holm- Marked as answer by Stephen Holm Tuesday, November 18, 2008 11:52 PM
Tuesday, November 18, 2008 11:45 PM -
You are welcome Tom.. As a last resort you may have to reformate the system. Take care :-)
Stephen Holm, MS
WGA Forum Manager
Stephen Holm- Marked as answer by Stephen Holm Wednesday, November 19, 2008 12:12 AM
Wednesday, November 19, 2008 12:11 AM
All replies
-
Greetings Tom,
In your Microsoft Genuine Advantage Diagnostic Tool (MGADT) report it shows the error code "Online Validation Code: 0x80070426". This means that the Software Licensing Service has stopped. Windows Vista uses this service to check itself and confirm it is Genuine. When the service is stopped, Windows Vista is unable to confirm its own Genuine status and may show Genuine or Non-Genuine. The fact that the Service has stopped is also, most likely, the cause of other issues you may be experiencing (such as not having access to the Control Panel).
Please try the first set of steps and if it does not resolve the issue, move on to the next set.
The first sets of steps are how to set the Software Licensing Service to start at each Windows Vista Start-up.
1. Click Start button and in the Start Search box type in: services.msc
2. Press the Enter key on your keyboard
3. The Services window should now open
4. Scroll down to Software Licensing, then right-click on it and select Properties
5. Under the General tab, click Stop button.
6. Set the Startup Type to Automatic, and then click Apply
7. Next, under Service Status, click Start button.
8. Last, restart your computer.
The second set of steps is the Manual steps to Force Start the Software Licensing Service. Once you type the net start slsvc command and hit Enter, if you receive any error, then, for some reason, Windows Vista is not processing the command correctly and the issue is larger than just a Software Licensing problem. In which case, I would suggest contacting Windows Vista support below: http://support.microsoft.com
If you have access to the Start button:
1) Click Start button
2) Type: cmd in the Start Search field
3) At the top the Start window, you will see cmd.exe
4) Right Click cmd.exe and select Run as Administrator
5) Type: net start slsvc
If you do not have access to the Start button:
1) Click the option that launches an Internet Browser
2) A Browser will open, type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right Click on the cmd.exe and select Run as Administrator
5) Type: net start slsvc
Thank you for visiting the Genuine Advantage forum.
Stephen Holm, MS
WGA Forum Manager
Stephen Holm- Marked as answer by Stephen Holm Tuesday, November 18, 2008 11:52 PM
Tuesday, November 18, 2008 11:45 PM -
Attempted restarting Software Licensing Service. Stop not available.
Attempted run as administrator system prompt: net start slvc
System error 3 has occurred. The system could not find the path specified
Contacting Vista support link.
Thanks.
TomTuesday, November 18, 2008 11:58 PM -
You are welcome Tom.. As a last resort you may have to reformate the system. Take care :-)
Stephen Holm, MS
WGA Forum Manager
Stephen Holm- Marked as answer by Stephen Holm Wednesday, November 19, 2008 12:12 AM
Wednesday, November 19, 2008 12:11 AM