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I get a error message when I want to download genuine MS products RRS feed

  • Question

  • First I get this :

    Windows Validation Error

    Validate Now

    Validate now to make sure you are getting all the benefits of genuine Windows

     

    Unknown error encountered during Windows validation. The validation service is unable to determine whether your copy of Windows is genuine.Please validate again. If additional attempts result in validation errors you may want to try again later.

     

    Then I use the manual button and I get this :

     

    Validation Complete!

    Thank you for completing the validation process and for using genuine Microsoft software.

    By using genuine Microsoft software, you can be confident that you will have access to the latest features, security, and support, which will help to improve your productivity and expand the capabilities of your computer.

    You will also have access to new innovations and offerings available only to genuine Microsoft software customers.

    But it loops endlessly - I cant download a thing
    Please help

    Chris

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-R7X4H-6F2XJ-VVMP9
    Windows Product Key Hash: UqxyryRKzOt7kYPGi0qReynjiPg=
    Windows Product ID: 89576-OEM-7332141-00216
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {F97B8847-7605-4C7A-A7E9-ADA9E63BEC69}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F97B8847-7605-4C7A-A7E9-ADA9E63BEC69}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VVMP9</PKey><PID>89576-OEM-7332141-00216</PID><PIDType>2</PIDType><SID>S-1-5-21-752021632-4251712805-3791224683</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>M51Vr               </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>210.000</Version><SMBIOSVersion major="2" minor="5"/><Date>20080904000000.000000+000</Date></BIOS><HWID>8E333507018400F8</HWID><UserLCID>0414</UserLCID><SystemLCID>0414</SystemLCID><TimeZone>Vest-Europa (normaltid)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versjon av Software Licensing-tjeneste: 6.0.6002.18005
    Navn: Windows(TM) Vista, Business edition
    Beskrivelse: Windows Operating System - Vista, OEM_SLP channel
    Aktiverings-ID: fd3bcb98-5c55-4b2d-ae32-a4515e3c17a3
    Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Utvidet PID: 89576-00146-321-400216-02-1033-6001.0000-0692009
    Installasjons-ID: 103544281764330863876755740712491575567740618965879292
    URL-adresse til prosessorsertifikat: http://go.microsoft.com/fwlink/?LinkID=43473
    URL-adresse til maskinsertifikat: http://go.microsoft.com/fwlink/?LinkID=43474
    URL-adresse til brukslisens: http://go.microsoft.com/fwlink/?LinkID=43476
    URL-adresse til produktnøkkelsertifikat: http://go.microsoft.com/fwlink/?LinkID=43475
    Delvis produktnøkkel: VVMP9
    Lisensstatus: Lisensiert

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PgAAAAEABAABAAEAAQACAAAABgABAAEAJJRoVcJRcgOy5FRlpNVWlbqB8vQa7BBhI0xQEYQHpP2sVnm3Rso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   090408  APIC2104
      FACP   090408  FACP2104
      DBGP   090408  DBGP2104
      HPET   090408  OEMHPET
      BOOT   090408  BOOT2104
      MCFG   090408  OEMMCFG
      SLIC   _ASUS_  Notebook
      ECDT   090408  OEMECDT
      OEMB   090408  OEMB2104
      ATKG   022008  OEMATKG
      SSDT   PmRef  CpuPm

     

    Friday, September 10, 2010 10:15 PM

Answers

All replies

  • Please visit  Microsoft Genuine Advantage – Diagnostic Site and click on Start Diagnostics.
    Carey Frisch
    Friday, September 10, 2010 10:20 PM
    Moderator
  • It passes on all points, but still it fails when I want to download stuff
    Friday, September 10, 2010 10:31 PM
  • In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the   Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!


    Carey Frisch
    Saturday, September 11, 2010 2:01 PM
    Moderator
  • Hi Sundene,

      I don't see anything in your Diagnostic Report that would account for your problem Validating thru the Validate Now link.

      Unfortunatly, at this point, I don't have any suggestions for resolving the issue. However. I do recommend that you contact support at one of the below urls for additional assistance.
    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0

     

    Sorry I couldn't be more help


    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, September 14, 2010 6:45 PM
    Tuesday, September 14, 2010 6:45 PM
  • I'm getting this too. Ran the WGA tool, everything looks fine. But still getting this:

    Unknown error encountered during Windows validation. The validation service is unable to determine whether your copy of Windows is genuine.Please validate again. If additional attempts result in validation errors you may want to try again later.

    [0x80080101]
    Monday, September 20, 2010 10:08 AM
  • I am also receiving this exact error on every Windows Vista Enterprise system I touch here. I've tested about 5 machines and all get the same error. We use imaging to deploy our PCs and laptops so there could be a common issue there. In any case, below is my report.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-

    Windows Product Key Hash: TnwCbyf9ehGTwtFVj04JwJukZMg=
    Windows Product ID: 89579-236-0200203-71877
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.0.6002.2.00010100.2.0.004
    ID: {2F1980B7-A347-4724-B1D7-C966679FF6CB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Enterprise
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: PHPROXY1:80
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2F1980B7-A347-4724-B1D7-C966679FF6CB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4BWMV</PKey><PID>89579-236-0200203-71877</PID><PIDType>1</PIDType><SID>S-1-5-21-3909477673-2885555963-4183228173</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2518F5U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6IET68WW (1.28 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20100712000000.000000+000</Date></BIOS><HWID>CD323507018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6I   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>1F42AD2AC1A2500</Val><Hash>j6psxvX5yGvCcZjvfFI4S6QD5us=</Hash><Pid>72085-640-5422753-55063</Pid><PidType>14</PidType></Product></Products><Applications><App Id="51" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Enterprise edition
    Description: Windows Operating System - Vista, VOLUME_KMSCLIENT channel
    Activation ID: cfd8ff08-c0d7-452b-9f60-ef5c70c32094
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89579-00142-236-020020-03-1033-6002.0000-2582010
    Installation ID: 007616695114858614363180680140676202094643300051814941
    Partial Product Key: 4BWMV
    License Status: Licensed
    Volume activation expiration: 257580 minute(s) (178 day(s))

    Key Management Service client information
        Client Machine ID (CMID): b9ec9ebe-8363-4fda-b28b-973414cf5beb
        KMS machine name from DNS: cor089c20.parker.corp:1688
        KMS machine extended PID: 55041-00168-313-022232-03-1033-7600.0000-1302010
        Activation interval: 120 minutes
        Renewal interval: 10080 minutes

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEAAgABAAIAAQACAAAABQABAAEAeqiQqKHrdK4e3rLdsvCYJ/L0/GgG7tghgAisVjSqNapcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LENOVO  TP-6I  
      FACP   LENOVO  TP-6I  
      HPET   LENOVO  TP-6I  
      BOOT   LENOVO  TP-6I  
      MCFG   LENOVO  TP-6I  
      SSDT   LENOVO  TP-6I  
      ECDT   LENOVO  TP-6I  
      ASF!   LENOVO  TP-6I  
      SLIC   LENOVO  TP-6I  
      SSDT   LENOVO  TP-6I  
      TCPA   PTL   CRESTLN
      SSDT   LENOVO  TP-6I  
      SSDT   LENOVO  TP-6I  
      SSDT   LENOVO  TP-6I  

     

    Thursday, September 23, 2010 8:38 PM