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Can someone please help... RRS feed

  • Question

  • Hi

    Am in endlees loop trying to re-activate vista ultimate which has been running fine for over 2 years and suddenly complaining about being counterfeit. Tried phone activation & even spoke to MS rep who read out a sequence of numbers on the phone and they did not work either. They said my KEY does not exist, but it did in April 2008 when I got the machine !!

    Any help greatly appreciated... thanks

    PS Got a lot of these in the application event log 1064 "Activation is required to recover from tampering of SL Service trusted store."

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-VBQC9-3VPBW-WVM4Q
    Windows Product Key Hash: TU0UK3bf7+rWQho9Cy+KLLp0UEw=
    Windows Product ID: 89580-378-6742871-71505
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {C8D76ED8-653B-4DCC-B3E1-803C79618D65}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C8D76ED8-653B-4DCC-B3E1-803C79618D65}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WVM4Q</PKey><PID>89580-378-6742871-71505</PID><PIDType>5</PIDType><SID>S-1-5-21-3403655008-199617295-1402009284</SID><SYSTEM><Manufacturer>Unknow</Manufacturer><Model>Unknow</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20071023000000.000000+000</Date></BIOS><HWID>5C323507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89580-00142-378-674287-00-2057-6002.0000-1952010
    Installation ID: 010061474964153493072254396962691420855221800920056954
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WVM4Q
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEAJJRkz6aFYrYuhZIAiutw2/L0JvacT6xWyPQ=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Nvidia        NVDAACPI
      FACP            Nvidia        NVDAACPI
      MCFG            Nvidia        NVDAACPI
      SSDT            PTLTD         POWERNOW
      _HPT            Nvidia        NVDAACPI

    Wednesday, July 14, 2010 3:02 PM

Answers

  • Hello Jon,

      I have looked up this Product key and it shows as a key that orginated from an MSDN (Microsoft Developer Network) Subscription.  The Licensing for keys from an MSDN Subscription are that the key is only valid when being used by the owner of the MSDN Subscription, that the key originated from.

    --If you are the owner of the MSDN Subscription, that the key originated from, please contact MSDN support at 1-800-759-5474

    --If you are not the owner of the MSDN Subscription, that this key originated from, than the key is not Valid to be used by you. I highly recommend contacting the person or company that sold you thie key/software and demand a refund. I also encourage you to submit a Piracy Report at http://microsoft.com/piracy.

    Please see the sticky post on Blocked Keys at http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285 for additional information.

    Thank you,


    Darin MS
    Wednesday, July 14, 2010 7:55 PM

All replies

  • some more information.... I've rebuilt the tokens.dat file & double reboot as per instructions in older posts. This does not help. The message I still get when I try to activate is that it is already in use (presumably by myself).

    Thanks

    Wednesday, July 14, 2010 4:20 PM
  • Hello Jon,

      I have looked up this Product key and it shows as a key that orginated from an MSDN (Microsoft Developer Network) Subscription.  The Licensing for keys from an MSDN Subscription are that the key is only valid when being used by the owner of the MSDN Subscription, that the key originated from.

    --If you are the owner of the MSDN Subscription, that the key originated from, please contact MSDN support at 1-800-759-5474

    --If you are not the owner of the MSDN Subscription, that this key originated from, than the key is not Valid to be used by you. I highly recommend contacting the person or company that sold you thie key/software and demand a refund. I also encourage you to submit a Piracy Report at http://microsoft.com/piracy.

    Please see the sticky post on Blocked Keys at http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285 for additional information.

    Thank you,


    Darin MS
    Wednesday, July 14, 2010 7:55 PM
  • Hi Darin

    Thanks for your reply. I thought this might have somthing todo with my msdn subscription. I will call them in the morning.

     

    Jon

    Wednesday, July 14, 2010 8:44 PM