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US Microsoft Money 2003 -Recieve message of Microsoft Money stopped working after the application crashes RRS feed

  • Question

  • As mentioned, I am using a US Microsoft Money 2003 v11.0 on a Windows Vista system.  Unfortunately it was put through a hard reboot so no applications were able to be closed due to system being none responsive for over an hour therefore Microsoft Money was not closed when system hard reboot occurred.  

    The application opens/loads fine.  I locate the *.mny datafile, enter my file password and it appears it will load however instead the application crashes and a Windows message that states Microsoft Money stopped working.  

    I have utilized the Money Standard Repair Tool in case there was an issue with the data file however the log file comes back with a clean log.  This is sadly my only copy of the mny data file.  

    I have also uninstalled and re-installed the application and tested the viability of the system using the sample.mny file and it does not crash.

    Does anyone have suggestions?  


    Monday, March 9, 2015 2:25 AM

All replies

  • I would first try searching your disk for a .mbf backup file and try restoring that.  

    And  I'm sure that you now know this, but you need to review your backup policy.  It's essential to have a recent backup on some medium (USB drive, CD, DVD) in addition to your hard drive.


    Bill Becker

    Monday, March 9, 2015 4:06 AM
  • You have no Money backup file. It may be to late for Money, but make backups for other programs that you use.

    Did you maybe update your disk drive at some point? That process often involves cloning the old disk onto the new disk.

    Here is something else to try:

    Copy Sample.mny from your install folder (typically C:\Program
    Files\Microsoft Money Plus\ ) to your Documents folder.  Open Money
    by right-clicking that copy of sample.mny and choose Open.  Migrate
    to the Portfolio.  Does it display?  If not, the problem is
    probably with your installation.

    If Sample.mny works correctly, your installation is probably
    OK. While in Sample.mny, go to Tools->Settings->ProgramSettings and set the
    (GeneralDisplay:)StartMoneyWithThisPageOpen:AccountList

    Open the problem file a time two.  Does that file open now?  If so,
    go to Tools->Settings->HomePageDisplayOptions and Remove the
    Investment Performance module.  There has been a problem where a
    lot of investments triggers a crash upon opening where Money opens
    to the "Home Page".

    If Sample.mny does not open successfully, then there would be a problem
    with your Money installation or your Windows settings.

    See http://support.microsoft.com/kb/902466

    Go down to the section "Run the Standard File Repair utility in
    Microsoft Money 2000, in Microsoft Money 2001, in Microsoft Money
    2002, or in Microsoft Money 2003".

    See if that makes sense of your file.  By that I mean does it
    produce a "repaired" version.  I am thinking that would operate on
    files of different versions and regions.  Since you are not
    actually installing anything, it should not muck with your current
    installation.

    You have no backup file anywhere. I have multiple  backups on the hard drives of two computers, on 2 USB flash drives, and on an SD flash card.

    Monday, March 9, 2015 12:22 PM
    Moderator