locked
renew RRS feed

  • Question

  •  

    ive got 14 days left on my one care and i cant renew cuz i changed my windows live id name and the one care wants me to logg in with the live id i used 2 make the account but the problem is that its no longer the same name and it wont let me select another name
    Thursday, March 20, 2008 11:25 AM

Answers

  • Your subscription is associated with the original LiveID and cannot be changed. Your choices are to renew with that LiveID or to let the subscription expire and obtain a new subscription with your new LiveID. You will need to reinstall OneCare by removing the expired copy and installing from http://onecare.live.com to activate and subscribe with the new LiveID.

    -steve

     

    Thursday, March 20, 2008 3:44 PM
    Moderator