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"An error occurred while sending your information to Microsoft" - can anyone help with this? RRS feed

  • Question

  • Hi, this occurs regularly.  Sometimes, when I haven't noticed a Windows Update notification for a while, I run the FIX-IT tool for Win Update and find that the update components are corrupted - However, when it asks to send the information to Microsoft and I put in my verification code it always fails and I get the message above.  I try numerous times by re-entering the verification code but it always fails and says there is an error in sending the info.  It is not a major problem, as Fix-It usually solves the corrupted component problem, but I would like to know why they keep getting corrupted and also, why I cannot send any information to Microsoft about the issue.

    Any light shed on this problem gratefully received.  Thanks.

    Thursday, June 6, 2013 8:52 AM

All replies

  • Did you get an answer to your problem? I am having the same pronblem
    Thursday, June 6, 2013 11:32 PM