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Windows 7 starter on new netbook not genuine RRS feed

  • Question

  • I just purchased brand new netbook and when I tried to validate Windows 7 starter, I receive a message that it is not a genuine copy...

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-7JT3Y-CCTVP-TPTJK

    Windows Product Key Hash: jYwrA0wOatsLporDqrXUSt5Jo88=

    Windows Product ID: 00342-OEM-8627131-17513

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.011

    ID: {2F7B1FA4-E637-46A1-9FB6-EC8D1F31B483}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Starter

    Architecture: 0x00000000

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Jakob\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{2F7B1FA4-E637-46A1-9FB6-EC8D1F31B483}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TPTJK</PKey><PID>00342-OEM-8627131-17513</PID><PIDType>3</PIDType><SID>S-1-5-21-3703132606-359242017-2994310989</SID><SYSTEM><Manufacturer>Intel Corporation</Manufacturer><Model>Corbett Park</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="6"/><Date>20111025000000.000000+000</Date></BIOS><HWID>CE810000018400E4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Starter edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

    Activation ID: 197247fa-8fb7-4a9d-9415-1ba0e14215e8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00342-00172-271-317513-02-1033-7601.0000-3592011

    Installation ID: 003186725126707285010772651452022893857715565114855896

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: TPTJK

    License Status: Notification

    Notification Reason: 0xC004F005.

    Remaining Windows rearm count: 4

    Trusted time: 12/25/2011 5:44:14 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: N/A

    HealthStatus: 0x0000000000000000

    Event Time Stamp: N/A

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LgAAAAAAAgABAAIAAAABAAAAAgABAAEAnJ/0JbCJqnb8vr4wRpLqUYi6mKn6ag==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC PTLTD APIC  

      FACP INTEL        

      HPET PTLTD HPETTBL 

      BOOT PTLTD $SBFTBL$

      MCFG PTLTD  MCFG  

      TCPA Phoeni x      

      SSDT PmRef Cpu0Tst

      SSDT PmRef Cpu0Tst

      SSDT PmRef Cpu0Tst

      SSDT PmRef Cpu0Tst

      SSDT PmRef Cpu0Tst

     

     

    Sunday, December 25, 2011 10:54 AM

Answers

  • I have check this Product Key.  It is a Valid and Genuine Windows Starter OEM System Builder key.  And as far as my Key Information tool is telling me, this is Not an MSDN key.

     

    Given this information, I going to shift the focus of this thread from "where did you buy the key" to "how do we fix the issue".

     

    Laurie.B, would you follow the below steps.  I am unsure if it will resolve the problem, but it's a good place to start and if it doesn't fix the issue, it may give us additional information to work from.

     

    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator <-very important
    4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
    Note: the Software Protection servive may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

     

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, January 3, 2012 10:35 PM
    Tuesday, December 27, 2011 11:03 PM

All replies

  • "Laurie.B" wrote in message news:3d2f3551-5ed4-48d9-99ed-384c5728f7db...

    I just purchased brand new netbook and when I tried to validate Windows 7 starter, I receive a message that it is not a genuine copy...

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-7JT3Y-CCTVP-TPTJK

    Windows Product Key Hash: jYwrA0wOatsLporDqrXUSt5Jo88=

    Windows Product ID: 00342-OEM-8627131-17513

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.011

     

    Other data-->

    SYSTEM><Manufacturer>Intel Corporation</Manufacturer><Model>Corbett Park</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="6"/><Date>20111025000000.000000+000</Date></BIOS

     

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Starter edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

    Partial Product Key: TPTJK

    License Status: Notification

    Notification Reason: 0xC004F005.

     

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

     

     

     
     
    Interesting – so far as I am aware there is no such thing as an OEM System Builder  license for Windows 7 Starter edition, as it was initially offered for sale only through Direct OEM manufacturers like Dell/Toshiba/Acer.
     
    Is there a COA sticker on the case – or inside the battery compartment?? what EXACTLY does it say? (but PLEASE do not quote the Key!)
     
    If so, try changing the Key to the one on the sticker, using the link at the bottom of the System properties page.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, December 25, 2011 11:36 AM
    Moderator
  • What did the seller say when you contacted them?
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, December 25, 2011 3:21 PM
    Answerer
  • @Noel,

    Same here.  Everything I can find on NewEgg, Amazon, or on the web is the WAU Starter (Windows Anytime Upgrade from Windows7 Starter to Home Premium) or the standard Upgrade copies (boxed) from Starter to Home Premium.  Those would all be Type 5 licenses.  I can't find any Type 3 System Builder copies in the retail channel anywhere.  However, Corbett Park is a National Park in India. 

    Later:  found them at

    http://www.ebay.in/itm/Original-Windows-7-Starter-OEM-Pack-/160702747574?pt=LH_DefaultDomain_203&hash=item256aa153b6

    Merry Christmas


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.



    Sunday, December 25, 2011 3:31 PM
    Answerer
  • FYI: I just checked both the MSDN and TechNet subscription sites and Windows 7 Starter is available from both with an OEM (and not retail) product key.
    Carey Frisch
    Sunday, December 25, 2011 4:44 PM
    Moderator
  • "Carey Frisch" wrote in message news:78bef79f-c6b8-48ac-9ae1-8093ba72ecdb...
    FYI: I just checked both the MSDN and TechNet subscription sites and Windows 7 Starter is available from both with an OEM (and not retail) product key.
    Carey Frisch
     
    Carey – one day you might actually want to read what’s been written.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, December 25, 2011 4:57 PM
    Moderator
  • You'll need to contact thew seller and get a resolution with them.
    Carey Frisch
    Sunday, December 25, 2011 5:11 PM
    Moderator
  • I have check this Product Key.  It is a Valid and Genuine Windows Starter OEM System Builder key.  And as far as my Key Information tool is telling me, this is Not an MSDN key.

     

    Given this information, I going to shift the focus of this thread from "where did you buy the key" to "how do we fix the issue".

     

    Laurie.B, would you follow the below steps.  I am unsure if it will resolve the problem, but it's a good place to start and if it doesn't fix the issue, it may give us additional information to work from.

     

    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator <-very important
    4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
    Note: the Software Protection servive may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

     

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, January 3, 2012 10:35 PM
    Tuesday, December 27, 2011 11:03 PM
  • No reply from the Original Poster.

    Issue is assumed to be resolved.
    Darin MS
    Tuesday, January 3, 2012 10:35 PM