DVD writer Matshita UJ870QJ not working RRS feed

  • Question

  • Hello,

    my laptop ( Sony Vaio CRN34GN ) has a DVD writer that refuses to work. Most frustrating !! Despite running all diagnostics, and checking if the drivers a updated and working ( which it says, are fine), I get the following message :

    Media in CD/DVD drive is not readable (MATSHITA DVD-RAM UJ870QJ ATA Device)

    Kindly if you can suggest a solution to get it working.

    Many thanks,


    Thursday, July 7, 2011 9:08 AM


  • Dear Customer,

        This forum is used to post questions about the Microsoft Fix it Center automated troubleshooting tool. Could you please post your issue to http://answers.microsoft.com/en-us that you can get the right solution soon, thanks for your understanding.

    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,

    • Marked as answer by Fafafaalex Monday, July 11, 2011 3:20 AM
    Monday, July 11, 2011 3:20 AM