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Queues no longer open RRS feed

  • Question

  • Hi I posted this before but have never resolved it. Our CRM suddenly refused to open queues even on a vanilla install. The error we get is an invalid cast exception -

    Error Details:
    Exception of type 'System.Web.HttpUnhandledException' was thrown.

    Full Stack:
    [InvalidCastException: Specified cast is not valid.]
       at Microsoft.Crm.Web.QueueDetailPage.ConfigurePage()
       at Microsoft.Crm.Application.Controls.PageManager.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    [HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown.]
       at System.Web.UI.Page.HandleError(Exception e)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    Regards

    Chris

    Tuesday, January 8, 2013 11:06 AM

Answers

All replies

  • Hi Chris,

    What version of CRM and what's the highest installed rollup on your system?

    Best regard,

    Andreas


    Andreas Buchinger
    Microsoft Dynamics Certified Technology Specialist
    MCPD: SharePoint Developer 2010

    Tuesday, January 8, 2013 11:54 AM
  • This may solve your problem.

    http://mscrmshop.blogspot.com/2012/11/queue-error-in-crm2011.html

    I hope this helps.


    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer". Amreek Singh Senior Solution Architect HP Australia Sydney, Australia http://mscrmshop.blogspot.com http://crm2011usersettings.codeplex.com

    • Proposed as answer by Amreek Singh Tuesday, January 8, 2013 12:53 PM
    • Marked as answer by ChrisAdams Tuesday, January 8, 2013 3:06 PM
    Tuesday, January 8, 2013 12:52 PM
  • Thanks Amreek,

    That fixed it :-)

    I searched google for an answer, but couldn't find one. That page must have been missed in my search :-)

    Chris

    Tuesday, January 8, 2013 3:08 PM
  • No problem Chris.

    Thanks mate.


    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer". Amreek Singh Senior Solution Architect HP Australia Sydney, Australia http://mscrmshop.blogspot.com http://crm2011usersettings.codeplex.com

    Wednesday, January 9, 2013 3:13 AM