3rd Party Application Popup RRS feed

  • Question



    I need to create an application that popups a window in CRM application with caller's telephone number prefilled when a call gets established with a user connected to OCS2007.

    I know destination numbers. I have to monitor calls comming to these destination numbers through OCS2007. I guess I should subscribe for telephony events somehow.

    Could you please explain in few words what actions I need to undertake and which API I should use.

    Both server-side and client-side solutions are of interest for me.

    Friday, May 30, 2008 3:12 PM

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