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OEM version of xp, won't validate RRS feed

  • Question

  • I recently purchased a legit OEM version of xp pro.  The COA is completely legit and I purchased it from a legit company.  I am waiting to hear back from them.  Anyway, I performed a clean install on a dell system that previously had the oem version of xp home installed.  When it came time to activate, it tells me "that according to our records the number of times you can activate Windows using this product key has been exceeded" .  What could the possible problem be here.?  Is there only one possibility?  That someone from the company that I purchased it from stole the key and installed it on a system?  Or is there something else that I am missing?

    thanks

     

    Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Windows Product Key: *****-*****-QP224-VM7M6-CWWPQ
    Windows Product Key Hash: 0YIsFb7NOgAnktxmTRXGqQx7JZQ=
    Windows Product ID: 76487-OEM-2268386-72817
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: fb9e27cf-bf74-441a-a2a7-c0ab849a72b6
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3175-80070002_B4D0AA8B-469-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>fb9e27cf-bf74-441a-a2a7-c0ab849a72b6</UGUID><Version>1.5.0723.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-CWWPQ</PKey><PID>76487-OEM-2268386-72817</PID><PIDType>3</PIDType><SID>S-1-5-21-602162358-527237240-1801674531</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dimension 8400               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20050110000000.000000+000</Date></BIOS><HWID>1D8232870184E053</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

     



     

     

    Friday, February 9, 2007 5:24 AM

Answers

All replies

  • I had the same problem earlier tonight, this time with the OEM copy of XP Home that I'd bought for a system I built myself and was reinstalling. I tried the automated phone line, which didn't work. So I kept trying until it put me through to an operator, I read the code out to him and he validated me with the correct response code.

    Make sure you talk to an operator before giving up.

    I think it's absolutely disgracefully that Microsoft puts paying customers through so much inconvenience, when I could so easily have downloaded a pirate copy. My flatmates both run Ubuntu linux and I'm definitely starting to see the appeal.
    Friday, February 9, 2007 8:39 AM
  • Please telephone activate: http://support.microsoft.com/default.aspx/kb/307890

     

    -phil

    Monday, February 12, 2007 2:04 AM