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Got a used windows vista computer and the product key doesn't work

    Question

  • So i was given a used hp computer it has windows vist home premium on it, but when i launch it up it says "The Windows Vista Home Premium product key you typed is invalid for validation" and i have typed in the product key that comes on the side of it and it says invalid and an old product key i have from a old tower i have and that one says the key is to old.
    Monday, August 11, 2014 7:22 AM

Answers

  • It probably just needs telephone activation - but..

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

     Once saved, run the tool.

    Click on the Continue button, which will produce the report.

     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, August 11, 2014 12:08 PM
    Moderator