Answered by:
This copy of Windows is not Genuine - Vista Home Premium

Question
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Hi there! I saw many posts on this issue. But I understand that a diagnostic is needed in order to pinpoint the problem. My Vista was just fine, one day it started giving me activation messages etc, while the license it has was activated previously using the original license sticker of Microsoft at the bottom of my Toshiba Satellite laptop. I'd like some assistance as to getting my windows validated, as I can't update anything and I always like my stuff nicely updated. See my diagnostic below:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
Windows Product ID: 89578-OEM-7332157-00237
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {585EE048-8FB2-4AC6-AC35-BC65423EEA56}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100218-0019
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Ultimate 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\dvct\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{585EE048-8FB2-4AC6-AC35-BC65423EEA56}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-3547136904-504284844-2397835911</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite U405</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.80 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080313000000.000000+000</Date></BIOS><HWID>73333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Western Standard Time(GMT-04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>14E7C0366016EBA</Val><Hash>w9dshQ+XQxgXEVtlr9VOMHNT30c=</Hash><Pid>81608-861-6943913-65581</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: OgAAAAEAAwABAAMAAgABAAAAAwABAAEAeqiSB4x7YuyggEaDshxk3ILPznCmsPL01kz+JRYwrFZGyg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP TOSQCI TOSQCI00
HPET TOSQCI TOSQCI00
BOOT PTLTD $SBFTBL$
MCFG TOSQCI TOSQCI00
SLIC TOSQCI TOSQCI00
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
Thanks in advance!Wednesday, August 11, 2010 4:16 PM
Answers
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Hello DeanneT,
The lack of data under the Licensing Data section of the Diagnostic Report suggests that Vista's Licensing Store may be corrupt or it's data is 'messed up' in some way. Please try the below steps to recreate the Store.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate. Please use the product key on the sticker on the side or bottom of the PC (note: some laptops have the sticker in the battery compartment) and use the Activate by Phone method.Thank you,
Darin MS- Proposed as answer by Darin Smith MS Wednesday, August 11, 2010 7:05 PM
- Marked as answer by Darin Smith MS Wednesday, August 11, 2010 7:05 PM
Wednesday, August 11, 2010 7:05 PM
All replies
-
Hello DeanneT,
The lack of data under the Licensing Data section of the Diagnostic Report suggests that Vista's Licensing Store may be corrupt or it's data is 'messed up' in some way. Please try the below steps to recreate the Store.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate. Please use the product key on the sticker on the side or bottom of the PC (note: some laptops have the sticker in the battery compartment) and use the Activate by Phone method.Thank you,
Darin MS- Proposed as answer by Darin Smith MS Wednesday, August 11, 2010 7:05 PM
- Marked as answer by Darin Smith MS Wednesday, August 11, 2010 7:05 PM
Wednesday, August 11, 2010 7:05 PM -
Darin,
Thanks a million - I'm now goint to restart it twice to see. I'll let you know in a few minutes when I'm back up...
;-)
Deanne
Wednesday, August 11, 2010 7:33 PM -
Darin,
God Bless! You helped me! I got through yesterday - excellent! I'll make sure to visit this forum more often as I've never been helped so quickly.
Thanks again,
Deanne
Friday, August 13, 2010 1:51 PM