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Why is my Microsoft Office considered NOT genuine? RRS feed

  • Question

  • I obtained my Microsoft Office 2003 software for home use via an offer from my Employer several years ago.  I don't remember the cost but know I paid for it.  I have been retired from the company for 3 years and have had the software for about 7 years.  Why is it now considered not genuine?  I don't know who to contact at my former employer (i.e.  System Administrator).
    Wednesday, May 5, 2010 1:33 AM

Answers

  • No reply.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, May 13, 2010 1:44 AM

All replies

  • In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!


    Carey Frisch
    Wednesday, May 5, 2010 7:18 PM
  • No reply.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, May 13, 2010 1:44 AM