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how do I find my user id RRS feed

  • Question

  • I am trying to reinstall live one care on a waranty repalcment dell computer. can't find my user id when it was first installed
    Saturday, July 18, 2009 12:53 PM

Answers

All replies

  • If you have One Care installed on a second or third computer open One Care>Help>About Windows Live One Care and you will see the Live ID associated with your One Care account. If you don't have One Care installed on another computer you will have to contact support for help with retrieving your account credentials. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Saturday, July 18, 2009 1:25 PM
    Moderator
  • I have been trying that. Today I have been on for over 2 hours being run in circles. they keep asking for the user id which I do not have.
    Saturday, July 18, 2009 1:39 PM
  • Send an e-mail with One Care in the subject line to jrap107@msn.com and I will help you reach support.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Saturday, July 18, 2009 1:43 PM
    Moderator